I loved the massage therapists, they were always very good at what they do, I loved the atmosphere and sent my clients to them all the time. (I am a hairdresser) I paid each year to be a member there. I bought two gift certificates for my husband, I think about $160 worth. My Dad got Cancer and while he was passing away we missed using them befor they expired, when I called, they said "tough luck". Since these weren't "gift cards" I guess they didn't have to honor them. But they did get the money and after all of the years I've been with them, I don't know, it just seemed they could have honored us and we would certainly have shouted from the rooftops how great they were, gracious and totally worth putting your money and time towards. Instead we talked of our disappointment in them.....and didn't go back.
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