Summary: - road noise, minimal views, dated, and a very mean breakfast. Poor value for money.
Pulling into the car park, the first disappointment was immediate. Although prepared for the inn not being right on the beach, we did not expect it to be on the other side of Highway 101, which passes directly in front of the property. The noise from our room was constant and loud. We booked the Tower Room, advertised as having ‘spectacular views’. Although we could indeed see the sea - across the car park, the highway, and another few hundred yards in the distance – promoting the views as ‘spectacular and pristine’ was certainly overstating it.
With no air conditioning, and windows facing west, the room was unbearably hot at night and impossible to cool with the ineffective ceiling fan and open windows. The window closest to the bed had to remain closed, unfortunately, as it was not screened and let in mosquitoes! There were very lightweight privacy blinds on half of the windows, however those in the ‘tower’ area had no coverings at all so exterior lights shone into the room all night. In the morning the sun fully lit the room well before 6am!
The inn itself looks, loosely, like a European chateau/castle – and appears not to have been touched since the 1980s. Our room was dated and starting to look shabby.
The ‘soaker’ tub, from which there were apparently sea views (if you stood up!), was small and scruffy with cracked tiles, and decorated with artificial flowers and a plaster ‘sculpture’. The bathroom included a nasty water-stained shelving unit, a 1980s shower cubicle with minimal water pressure, and a note of apology for the poor quality of towels the inn was forced to supply due to local water restrictions and the limitations of the laundry service (they weren’t joking – the towels were atrocious). No apology was offered for the public-restroom-standard of toilet tissue however!
Other decorations in the room included a small mirror framed by a badly chipped plaster cherub, and a large artificial flower arrangement on top of the wardrobe. A small fridge and an old TV/VCR unit completed the furnishings.
Apart from the pleasant staff, the only real highlight of our stay was dinner. The food was very good; classically French-styled. The one let-down was a nastily cracked plate which was not revealed until the lentils on the dish had been consumed. Our waitress valiantly tried to defend the plate saying it was the style of the crockery, but had to backtrack when she saw the cracks went through to the back of the plate!
A lot was made by the staff, and in the advertising, of the ‘gourmet’, ‘grand’, ‘three course’ breakfast. The first ‘course’ was a small dish of yoghurt with an overly sweet berry compote; the second - two quarters (yes, one half!) of a waffle and two small chicken sausages. The third, which we declined, was a small dish of coconut and banana custard. Somewhat bizarre, significantly less than hearty, and very disappointing.
Arch Cape Inn quotes Fodor’s review on their website - referring to it as ‘luxurious’. Perhaps this was written back in the 80s when the furnishings and decorations were, at least, new.
We paid $349 plus tax for our one-night stay, which included a glass of wine and nibbles in the afternoon, and breakfast. Our dinner was $49pp for three courses. We felt $49 for dinner was fair, however the bed and breakfast was significantly overpriced for the quality and experience delivered.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 10, 2011
Our entire staff, made up of accomplished hospitality and culinary professionals, were very saddened to read about the disappointment you experienced during your stay with us at Arch Cape Inn and Retreat.
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Indeed, we pride ourselves with showing attention to detail, serving our guests with continual patience, kindness and good humor.
Your experience was very real for you and on this occasion, we seemed to have missed the mark for meeting your expectations.
Please contact us personally on your next visit to Cannon Beach and we will ensure the details of your entire stay are attended to in a way that meets your expectations.
We hope we will be given a second chance to offer you the true Arch Cape Inn and Retreat experience.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.