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“Pretty nice” 4 of 5 stars
Review of Candlewood Suites Ardmore

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Candlewood Suites Ardmore
2.0 of 5 Hotel   |   2602 Rina Park Road, Ardmore, OK 73401   |  
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Ranked #4 of 17 Hotels in Ardmore
Certificate of Excellence 2014
GreenLeadersSilver level
2 reviews
1 helpful vote 1 helpful vote
“Pretty nice”
4 of 5 stars Reviewed May 28, 2013

Stayed at this place on Memorial Weekend. Room was clean and nice. The snack room was kinda confusing and i wish it had a canopy over the entrance to unload and load you're luggage out of the rain. But I recommend the stay here.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase M, Manager at Candlewood Suites Ardmore, responded to this review, May 30, 2013
Thank you for taking time out of your day to leave us feedback concerning your recent stay. Our room attendants take the time to make sure you are coming to a studio suite that will help make you Consider Us Home. We are always more than happy to assist our guests in any way possible during their time with us. We look forward to the opportunity to serve you again anytime you are in the area. Have a blessed day.
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77 reviews from our community

Traveler rating
    49
    14
    4
    3
    7
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
pittsburg ks
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 19, 2013

My reservation was not honored. The manager, Chase, refused to make any attempt to solve the problem and ultimately refused to speak to me in person about why my family did not have the room we reserved. The only consolation offered was a smoking room with one bed, which is not something that will help out a family of 5 with small children. I imagine this is an average hotel, but I would recommend avoiding it based on the lack of professionalism displayed by the staff and management.

Room Tip: Choose the La Quinta across the street. It had a great room, a better pool, cheaper rates, and much...
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  • Stayed May 2013, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase M, Manager at Candlewood Suites Ardmore, responded to this review, May 20, 2013
We here at the Candlewood Suites of Ardmore take guest satisfaction VERY seriously. We make every attempt to rectify any problems our guests might encounter while visiting our area, however, there are certain times (1 a.m. on a Saturday for example) when it is simply not feasible to be able to come and personally attend to each and every situation. Our clerks are some of the most friendly and highly trained. Given the opportunity, they will go above and beyond to see every guest have a good and memorable experience while staying with us. I do extend my deepest apologies and will meet personally with any guest experiencing problems in the most timely fashion.
May you and your family have a very blessed day,
Thank you.
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Duncan, Oklahoma
1 review
5 of 5 stars Reviewed May 14, 2013

I was sent by my company to work for a week and my husband came with me. Thanks to Jami Beth Smith he was allowed to check in early and to stay later. She handled each item as the most important thing in her day. The room was just great. The front desk had a map for local places my husband could visit thru the day and where resturants were located. If in the area again we will be staying here.

Room Tip: We had a room facing east on the top floor. Quiet and cooler in the evenings.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase M, Manager at Candlewood Suites Ardmore, responded to this review, May 15, 2013
Thank you for taking time to leave us such valuable feedback. Jamie Beth is a new addition here at the Candlewood Suites of Ardmore as our Director of Sales. She loves to be able to deliver a truly personal touch to each and every guest she encounters. Our front desk has handy legal sized maps with Ardmore on the front and beautiful Lake Murray (less than 15 minutes away) featured on the reverse, as well as brochures on local restaurants and events. We look forward with great anticipation to serving a guest such as yourself anytime in our area.
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Lapeer, Michigan
1 review
4 of 5 stars Reviewed May 10, 2013

The hotel was at a great location for us. All the staff members were very friendly and attentive to anything we needed. The rooms where clean and I loved having a kitchen. We enjoyed our stay very much

Room Tip: I would choose a room away from the road because the Chevy car dealer across the street has there mu...
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase M, Manager at Candlewood Suites Ardmore, responded to this review, May 13, 2013
We enjoy hearing good feedback about great service we provided. We start each and every day with an attentive eye on the details. Our staff does their utmost to go above and beyond to provide superior service, second to none! We here at the Candlewood Suites of Ardmore thank you for your valued feedback and look forward to the opportunity to serve you again soon.
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Salina, Kansas, United States
1 review
5 of 5 stars Reviewed April 5, 2013

Starting with Tommy at the front desk upon my arrival the service was superior. The entire staff was helpful even helping us with the best places to eat. The rooms are FANTASTIC and everything is really helpful to a business person on the road. Nice Rooms, Great office Space, a leather recliner plus a full featured kitchen with stove and full size refridgerator. I will gladly stay here again and will make Candlewood Suites somewhere I check on my other travels.... Gary S -

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase M, Manager at Candlewood Suites Ardmore, responded to this review, April 7, 2013
We pride ourselves on our ability to provide a truly superior level of service to our guests to make them as comfortable as possible. Our office space, full kitchen, and full size refrigerators are in every single guest suite will help to additionally make you feel quite comfortable during your stay. We here at the Candlewood Suites thank you for your valued feedback and look forward to the opportunity to serve you again.
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Creston, Iowa, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2013

The hotel was easy to find, right off of I35. We were in a traffic jam in Oklahoma City and arrived later than expected. the men at the desk were very friendly and gave us directions to a restaurant. The room was clean and the beds felt wonderful!
We would definitely stay there again!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase M, Manager at Candlewood Suites Ardmore, responded to this review, March 25, 2013
Thank you for your valued feedback response. The staff here at Ardmore Candlewood Suites all know the area well and are always happy to help at any time with questions, directions, concerns, or everything in between. Almost all dining in Ardmore is no further than a 5 minute drive from our location. With two of these establishments being across the street (a 1/4 mile walking distance) in the Ardmore Commons, you can dine out as well as do a little shopping and never have to get back into your car.

We look forward to the opportunity to serve you and your family again soon.

Thank you and have a blessed day!
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Aberdeen Mississippi USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 21, 2013

I visit many hotels/motels during the year and I have very few requests when entering for the evening; clean sheets and room, clean bathroom, warm entry to hotel guest services, rooms serviced as though one of the staff is staying there and friendly faces--Candlelight had all, I tip my cap, well done.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase M, Front Office Manager at Candlewood Suites Ardmore, responded to this review, February 25, 2013
We love hearing about positive guest experiences, and are very pleased to be able to serve you while staying in Ardmore. One of our main goals here is to provide you with the closest possible feeling of being "home" while away from your own. Please do join us again the next time you are in our area! Have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Ardmore

Address: 2602 Rina Park Road, Ardmore, OK 73401
Phone Number:
Location: United States > Oklahoma > Ardmore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Ardmore
#2 Business Hotel in Ardmore
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Ardmore 2*
Number of rooms: 80
Official Description (provided by the hotel):
The Candlewood Suites of Ardmore, OK is the exclusive all suite hotel in the southern Oklahoma area. We feature 80 suites with fully equipped kitchens, fitness center to maintain your wellness routine, complimentary guest laundry facility, and our Candlewood Cupboard. We are conveniently located near Interstate 35 right in the middle of two major cities, Oklahoma City and Dallas. If Ardmore is your destination, our hotel is conveniently located close to the Convention Center, Lake Murray State Park, or a brand new shopping center that includes brand new restaurants and a cinema. We offer spacious studio and one bedroom suites featuring a full kitchen complete with microwave, stove top, dishwasher and full size refrigerator. Work efficiently at your oversized executive desk with free high-speed Internet access or relax in the comfortable living area while you enjoy a 32' flat panel TV with premium cable television, HBO and a DVD player. Work off some stress in our fitness center or our outdoor swimming pool. You can visit our Candlewood Cupboard where you can pick a variety of foods and beverages 24-hours a day. Whether your trip is for business or pleasure, our hotel offers you the best value in the Southern Oklahoma area. Local Corporations: Michelin, Best Buy, Circuit City, Dollar General, Dot Foods, and Dollar Tree. ... more   less 
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Also Known As:
Candlewood Suites Ardmore Hotel Ardmore

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