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“Very relaxing and a great value!” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Athens

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Holiday Inn Express Hotel & Suites Athens
2.5 of 5 Hotel   |   555 East State Street, Athens, OH 45701   |  
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Ranked #3 of 9 Hotels in Athens
Knoxville, Tennessee
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Very relaxing and a great value!”
4 of 5 stars Reviewed March 12, 2013

We very much enjoyed our stay at the Holiday Inn Express in Athens, Ohio. We had a great room except the temperature of the room was a bit too warm. We struggled to sleep somewhat due to the fact that we like for it to be a bit cooler for sleeping. They did send someone up to try to fix it, and that did seem to help some. The breakfast was wonderful and the staff was fantastic. Except for the temperature of the room it was truly wonderful experience.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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97 reviews from our community

Traveler rating
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    42
    10
    2
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Cheshire, Ohio
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 31, 2013

From the time that I called to inquire on rates and availability I was impressed with this hotel. Wonderful front desk staff. The room was great and the value was even better. Will definitely be staying there again in the future.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
137 reviews 137 reviews
66 hotel reviews
Reviews in 64 cities Reviews in 64 cities
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed January 15, 2013

For the price, this was a disappointment. Staff are a mixed bag, some friendly, many indifferent and not customer oriented. They did quickly remedy a problem with the room, however. Hotel needs a major cleaning, including in the coners and edges. Room okay but just not fresh, noisy due to party upstairs, generally a bit dreary. Location very convenient. First visit 2 years ago was better, cleaner, friendlier.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Athens, responded to this review, January 24, 2013
Dear sawtoothinAmsterdam,

Thank you for taking the time to post a review of the hotel. It is nice to hear that you are a regular visitor to the hotel. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. I apologize that we fell below your expectations on this particular day. I have taken note of your valuable comments regarding housekeeping and we will use these to monitor and improve the quality of services we offer to our guests.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 24, 2012

As far as HIs go this one was great. Nice and clean and quiet. It was situated nearby to restaurants etc. The room was very spacious and clean and it was functional to conduct work in. The WiFi was free and I found it to be super fast.

This property see a great deal of traffic because of its proximity to Ohio University but it doesn't show!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Columbia, South Carolina
1 review
1 of 5 stars Reviewed December 22, 2012

I travel on a regular basis and try to always stay at a Holiday Inn , but the one in Athens Ohio has to be the worst. The last time I was there I made a reservation with the intention of enjoying the indoor pool, but even after check in there was no mention of the pool being out of order. When I asked about it I was told that the pool was closed unexpectedly, but after seeing the work permit on the door the work actually had been scheduled for over a month prior to our stay. Our next stay about a month later we arrived everything seemed to be good until we got to our room. The bedding was dirty and stained, the phone didn't work in the room. It almost appeared the room hadn't been cleaned then on our second day the surprises just kept coming went to get ice and the ice bucket still had water from the last guest. Even though the staff is very polite I would still highly recommend staying at the Hampton Inn down the street.

Room Tip: Don't stay here!
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  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Athens, responded to this review, January 4, 2013
Dear Steve H,

Thank you for staying with us again and for providing us with your valuable feedback. Please allow me to apologize for the inconvenience and negative impression you may have had with the pool area and your room accommodation. I assure you that every comment, no matter how small, is taken very seriously. We all hope that we will have the opportunity to host you again on a future visit.

Thank you again for your comments.

Sincerely,

Karen C
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, IN
Top Contributor
59 reviews 59 reviews
48 hotel reviews
Reviews in 34 cities Reviews in 34 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 6, 2012

This is a great Holiday Inn property. Everyone was very nice and accommodating. The rooms were very clean and updated, complete with a microwave and fridge. Bathrooms are large, as are the rooms. There wasn't a desk in mine but a small table served the purpose just fine.

Breakfast was included and it was really good, especially for a complimentary meal. It's similar to the spreads I've seen at Homewood Suites.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 21, 2012

I stay at this hotel when I visit my daughter at Ohio University. It is only 5 minutes from campus. I have always found it to be clean with rather large rooms for a HI Express. The staff at this hotel is very friendly. The breakfast is very good for a continental style breakfast. They have a lot of options.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Athens

Address: 555 East State Street, Athens, OH 45701
Phone Number:
Location: United States > Ohio > Athens
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Athens
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Athens 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Make yourself at home with Holiday Inn Express Athens Ohio. This choice Athens, OH hotel is nestled in the Appalachian Mountains and is perfect for your leisure or business travel needs. Let our professional and friendly staff make your stay enjoyable in our brand new facility. We know you'll fee at home with us. Families will enjoy their stay at this Athens, Ohio hotel, located in one of the most haunted towns in America. Our hotel is close to several haunted attractions including Mt. Nebo, the Koons Spirit Room, the Ridges Cemetery and Old Lunatic Asylum. Our smoke-free hotel is conveniently located near Athens' attractions including the Dairy Barn Arts Center, Fur Peace Ranch, Stuart's Opera House and The Kennedy Museum of Art. Located one mile from Ohio University, our hotel is great for corporate travels. We offer easy access to U.S. Hwy 33 and 50. Columbus OH, Cincinnati and Pittsburgh are within one to three hours by car. Ohio University is one mile and Hocking College is ten miles away. O'Bleness Hospital, Diagnostics Hybrids and Health Recovery Services are each 2 miles from us. Kerr Distributing is 15 miles away. In addition, we offer a 24-hour business center and free high-speed, wired and wireless Internet access to our guests. Stay Smart in our lovely Athens, OH hotel and enjoy a free hot breakfast, a large indoor pool with a spa, and a new fitness center. Let our hotel in Athens be your home in Athens on your next visit. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Athens
Holiday Inn Athens
Athens Holiday Inn
Holiday Inn Express Hotel & Suites Athens Ohio

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