This Holiday Inn Express requires some major managerial improvements.
Once I checked-in at late evening, I asked front desk clerk to set up a wake-up call for me at early morning. I had very important meeting and need to spend some time in the morning to be prepared for it.
Guess what? It did not receive a wake-up call. Later on I found that the room telephone connection had some problem. I left the hotel in super rush without having a breakfast. And I did not have any time for the meeting preparation.
Here are the other things that really need to be improved:
- Fridge was extremely noisy
- Internet is very slow and if you need to work from your room better find another hotel
- Bathroom floor was sticky
- The room key did not open the door and I had to go back to front desk to change it.
I wish I could tell you some good things about this place, but because of all these troubles I did not have a chance to experience it.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Ashtabula offers the finest accommodations in the Ashtabula area. Easily accessible, the Holiday Inn Express is located just off I-90, at exit 223. The Holiday Inn Express is between Erie and Cleveland, with Erie being 45 minutes east, and Cleveland being 50 minutes west. Cleveland Hopkins Airport is also only 45 miles away. The Holiday Inn Express is located 45 miles from the Presque Isle Downs, near Erie, which offers horse racing and slot machine gambling. We are also conveniently located 10 minutes from Thompson Speedway. Located only 5 miles east of Great Sports Complex. Amenities include an indoor heated pool, exercise room, business center, & deluxe complimentary Express Start breakfast. All rooms include free wireless high-speed Internet access, iron, ironing board, microwave, refrigerator, coffee maker, hair dryer, 25" TVs with full cable, two - two line phones with data ports, in room movies & Nintendo for a nominal fee. Several types of suites are available as well, including: business leisure, two room family suite, and super luxurious two room theme suites with whirlpool tubs. A meeting room is available for special events. The friendly and dedicated staff is Smart Service Plus trained, and will ensure your stay at the Holiday Inn Express hotel is a comfortable, enjoyable and memorable one. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Ashtabula-Geneva Hotel Ashtabula
- Holiday Inn Ashtabula
- Ashtabula Holiday Inn
- Holiday Inn Express Ashtabula-Geneva Ohio