My family and I stayed at the Comfort Inn in Alliance, Ohio from Friday, last week to Monday. After reading some reviews, I had decided that this hotel was not for us. I called the hotel to talk with the manager, who was not in at the time, and ended up speaking with Mindy, who had just started on the front desk. It is because of her that we stayed in this hotel. She was informative, friendly, and bent over backwards to help me. After talking with her, I felt like I had known her for quite awhile. When we arrived, worn out, we were truly pleasantly surprised. The hotel staff was friendly, and inviting. The room was clean, with many new upgrades. There was a pet area for our pup, the breakfast was excellent and filling. The pool area was clean, and great fun for our 2 teenagers. The cleaning staff was very friendly and so helpful. We were visiting my brother and his family, and they had invited us to stay in their home, but the hotel, with its wonderful ammenities and the easy access to the mall was a major plus. This made us decide to stay the three days that we were there, instead of at my brothers home. Lacy was a wonderful young lady and full of charm. The manager on duty on Monday, the day that we departed was exceptionally congenial. All in all, our stay was wonderful and this hotel is excellent, and I am very hard to please when it comes to hotels and motels because I am so particular. I would truly recommend this hotel to anyone staying in the Alliance/Canton area. You will be so pleased! A special thank you to all of the staff for a job well done!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.