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Comfort Inn West: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 10 Reviews
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#15 of 22 hotels in Akron
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  • Hotel class: 2 of 5
  • Rooms: 132
  • Address: 130 Montrose West Ave. Akron, OH 44321
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Motor Inn located off I-77, 8 miles from downtown & 25 miles from Akron-Canton Airport. This description is based on information provided by the hotel.
Business Center Free High-Speed Internet Free Parking Swimming Pool
Check Rates: $75 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Comfort Inn West

( 6-10 of 10 )
“Only for one night”

Comfort Inn West

Dec 4, 2006

I needed a place to stay for one night in Akron, Ohio. I didn't want to spend a lot of money, but I didn't want to stay in a place that was not safe or a place that had dirty sheets. This place barely fit that description. I decided on this hotel because of the price and location (it is near a major highway, and there are lots of restaurants and lots of shopping very close by).

I checked in at about 5:15pm and pulled my car around to the entrance closest to my room. I had to use my keycard to get into the building. I walked up the stairs (no elevators here) to get to my second floor room. The staircase was in need of a paint job, and the carpeting was very dirty and worn. When I got to the second floor, there were all kinds of laundry and laundry carts in the hall, and two chambermaids were still working. My room was ready, so I went in (my key worked the first time).

Getting into my room, I immediately pulled back the covers on the bed and checked for clean sheets, then inspected the bathroom and towels. They were clean, but I had noticed crumbs the size of croutons on the floor between the bed and the nightstand. I decided I was going to try to overlook them because it was only one night. The room was very cold, so I turned on the heater before going to dinner. The air duct on the heater needed to be cleaned badly.

I came back from dinner and the room was incredibly hot, so I turned off the heater (it did not have a thermostat). I was able to get a wireless internet signal in my room, so I was happy. I also noticed the room was pretty quiet - people were not running up and down the halls, and I didn't hear any doors slamming. This just may have been luck though, because I noticed the parking lot was almost empty.

I had to get up during the night a few times to turn the heater on and off, but other than that I slept well until 6:30am. The fire alarm went off, but it was more of a buzz than a loud alarm. I am not a heavy sleeper or a light sleeper, but it just barely woke me up. The fire department came and turned it off, then then turned it on again for about 10 seconds to test it (I had called the front desk after the second time to see what was going on).

Over all, the hotel needs more care, cleaning, and updating, but for $59 plus tax a night it wasn't too bad. I was safe and my linens were clean. I put up with the place because I didn't want to spend more, but I wouldn't recommend it to anyone either.

  • This TripAdvisor Member:
    • Liked — the location - near a major freeway, airport, restaurants, and shopping
    • Disliked — needs a good cleaning!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
515Traveler's Summary
Date of Stay: December 2006
Traveled with: Solo traveler
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: August 01, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $75 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Was Okay as far as hotels go”

Comfort Inn West

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3 of 5 stars
Canton, Michigan
Jan 22, 2006
1/1 found this review helpful

I guess I really can not complain. My room was clean and everyone was helpful even when at the last minute I had to extend my stay. The only issue I had was that there was a pajama party for young kids going on and you know how that can get!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: January 2006
Member since: January 22, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $75 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Smoke Alarm Goes Off All the Time”

Comfort Inn West

Oct 15, 2005
2/2 found this review helpful

My husband and I stayed at this hotel when his daughter graduated from Copley High. I did not have a problem with no elevator; I did not have a problem with the cleanliness. It was all fine.

In the middle of the second night, the smoke detector went off. We all left the building and stood around in the parking lot for over 30 minutes while they checked the building out. There was a man standing out with us, he said the same thing had happened to him three years before, when he stayed there. The next day I asked the front desk what had happened, and she told me that she could not say that I would have to talk to management. I did not want to risk my life on an "I don't know" so, I called the fire department. They told me that the smoke detectors were super sensitive and since the building was built prior to 1980 that they did not have to have sprinklers. Since they are too cheap to install sprinklers, they have super sensitive smoke detectors and they go off "several times a week, the fire department is out there all the time." That is a direct quote, people. There was a man smoking IN A SMOKING ROOM, and it caused the smoke detector went off. Stay there if you want to, but I never will again.

For places like this one star is too many, we really need a negative star rating category.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SurprisingWoman's Summary
Date of Stay: June 2005
Member since: October 15, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $75 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A One Star Rating Is Too Good For This Hotel”

Comfort Inn West

Save Review
1 of 5 stars
Portsmouth, VA
Jul 24, 2005
1/1 found this review helpful

This hotel had no elevator. It had two floors. The walk to my room on the 2nd floor was a mile long. I had to walk a long way and carry heavy luggage to my room! Hot water was non existant in this hotel. I nearly got frostbite taking a shower each day! Actually, my room was much better than the room they gave other guys that went with me. Some guys had a room with only one bed. And three guys had to share the room! And the room had a phoney jacuzzi instead of a bathtub and a shower. And there was no door to the bathroom. There was NO PRIVACY for anyone who wanted to use the bathroom! And the complimentary breakfast was awful. I can honestly say this was the worst hotel I have ever stayed in in my entire life!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BigBlueBeast's Summary
Date of Stay: October 2004
Member since: July 07, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $75 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“dump!”

Comfort Inn West

May 2, 2005
0/1 found this review helpful

the room i first had was a dump the roof planster was cumming off firnt desk moved me then people smoking weed in the halls all the front desk cared about was the fire alrm going off they keys wouldnt work 2 times during my stay seem like mamagment dont care either looks like a hourly run place to me. also its nothing like the pic on choicehotels---- so dont get your hopes up never staying there again yuck

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iamastudforu2005's Summary
Date of Stay: April 2005
Member since: November 11, 2004
  • My ratings for this hotel are:
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $75 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Comfort Inn West

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Comfort Inn West Also Known As

Address: 130 Montrose West Ave., Akron, OH 44321