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“Low Quality Inn” 1 of 5 stars
Review of Quality Inn

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Quality Inn
2.0 of 5 Hotel   |   2677 Gilchrist Road, Akron, OH 44305   |  
Hotel amenities
Ranked #7 of 8 Hotels in Akron
Los Angeles, California
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“Low Quality Inn”
1 of 5 stars Reviewed September 18, 2012

We stayed here when we played at the Akron Irish Culteral Fest. Pretty beat hotel, compared to other Quality Inns we've used on tour. The windows had weird, gross looking fog caked on them. The outdoor pool was drained - in September. A little early in the year? No fitness room, no guest laundry. We felt isolated without these amenities since the property is right off the freeway, in some industrial/commercial part of town. Even the parking lot was gross, full of pot holes. Depressing.
And the worst part - the free wifi was all but non-existant, barely worked anywhere in the hotel.
Would not stay here again.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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32 reviews from our community

Traveler rating
    0
    5
    3
    4
    20
See reviews for
6
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5
Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed August 29, 2012 via mobile

We chose this hotel because it was inexpensive and, since we were there on business, we knew we would only be in the room for a few hours to sleep. The room smelled bad, there was hair in the tub, we had to wear shoes at all times because we didn't want any part of our body touching the carpeting. The carpets in the common areas were cruddy. And to top it all off at breakfast the coffee was cold! Will never stay here again!

  • Stayed August 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marengo, Ohio, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2012

I have been staying here about once a week for the last year. Stewart and Nikki at the front desk are always very friendly and helpful. I have never had any issues here and always have a great stay. I have used the internet without any issues, the pool is very nice clean and inviting. Maintenance seems to be work hard getting this place looking nice, carpets were freshly shampooed.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Vernon, Ohio
1 review
1 of 5 stars Reviewed July 27, 2012

When I got there after check-in my room, which has been reserved for 2 nights for MONTHS wasn't clean, it was apparent what the room had been used for prior as they left a package on the bed which was appalling and embarrassing. So we had to leave for an hour for someone to come clean it, as they were booked. The jacuzzi was cold, there was no HOT water. They didn't supply the room with enough for 3 as requested. I wasn't impressed with front desk's attitude. Why should I even have to tell you whats broke, why don't you ensure that everything in your rooms work. Isn't that what I paid $250 for the king suite for?!? I plan on going back to the area in September and couldn't even get a return phone call from the manager.I had read some bad reviews, but thought I would give them a chance. There was no good places to order food late either.

Room Tip: Call ahead and make sure your room is ready. Dont expect sympathy from the front desk or the manager...
See more room tips
  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, MI
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 10, 2012 via mobile

We were stuck staying at this hotel after the best western we had reservations at had only smoking rooms available. This is so disgusting...the carpet in the hallway is soiled and smelly throughout the hotel. When we went to get ice, the area by the ice machine smelled like urine. I couldn't get my family out of here faast enough. They definitely need to take the "quality" out of their name. We paid $109 for a night and it was a complete rip off! The outdoor pool is kept at 70 degrees,-which is what the manager told me...my kids couldn't even stay in for more than 5 minutes. RUN!

  • Stayed June 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 1, 2012 via mobile

scary! outdoor security locks don't work. tried calling front desk x 2 hours to request a new remote. no answer. carpet had beer bottle caps and didn't look vacuumed. we were overtaken by the terrible odor in hallways - was told there was a major leak in meeting room. old musty moldy smell x 10. terrible service...was worried front desk clerk got shot/robbed when nobody answered for so long...too afraid to go check! cheap and now I know why.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinboro, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 29, 2012

The young woman at the front desk was very pleasant and eager. I told her about the bad reviews. She said they had been trying very hard to improve.

Upon entering the room, the bedspreads were wrinkled and askew. The fluorescent light in the bathroom flickered. The desk person changed it herself while we were at dinner. It still flickered. We had to move furniture to access electrical outlets. As the night wore on, there was evidence that housekeeping hadn't vacuumed very well and didn't check behind the bathroom door.

About midnight the electricity failed. It took the staff nearly two hours to decide what to do. By then we were packing and we checked out.

  • Stayed February 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 2677 Gilchrist Road, Akron, OH 44305
Location: United States > Ohio > Akron
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #7 of 8 Hotels in Akron
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 112
Reservation Options:
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Also Known As:
Best Western Akron
Akron Best Western
Quality Inn Akron, Ohio

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