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“Very good value” 5 of 5 stars
Review of Red Roof Inn - Akron

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Red Roof Inn - Akron
2.0 of 5 Hotel   |   2939 S. Arlington Rd., Akron, OH 44312-4717   |  
Hotel amenities
Ranked #3 of 9 Hotels in Akron
Certificate of Excellence 2014
Delaware
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Very good value”
5 of 5 stars Reviewed January 29, 2014

When we arrived, the computers were down, so it took a little while to get checked in, which was done manually until the system was available. That was the only "issue" and was not a big deal to us. The room was nice and warm (below zero wind chill outside), clean and comfortable. We just spend the one night, but certainly will return to this Red Roof when in the area. Updated flooring (non-carpet is great!) and close to many restaurants and stores..Checkout the next morning was a breeze (systems was up!)

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review, February 6, 2014
Thank you for sharing your recent experience at the Red Roof Inn! I am glad to hear you enjoyed one of our spacious, updated rooms. Our beds and high definition televisions are getting high marks and provide great rest for our guests, especially in the cold weather. Warm, personal service is a standard for every guest at the Red Roof Inn. Thank you for recommending us and we hope to welcome you back to the Akron area soon!

Vanessa C.
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221 reviews from our community

Traveler rating
    108
    47
    33
    18
    15
See reviews for
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32
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56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Akron, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 18, 2014

Asked when making the reservation for room to be ready by 2 pm. When got there room was not ready til 2:30 pm. The bed had hair all over it. Then the door didn't shut good and would open up on its own all the time. So when stepped out for a minute someone came in and stole our money. So we cut our weekend short. Was going to stay until Sunday but instead left at 5 am today.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review, January 25, 2014
Please know that your safety and satisfaction are of the utmost importance to us and have reached out to you directly in an attempt to resolve this abnormal situation. I apologize for the frustration you must be facing. We are dedicated to ensuring your satisfaction, and look forward to communicating with you, due to you declining to file a report with the Police Officer we have on site, contacting the General Manager at the property or the Front Desk Guest Services Representative. We are sorry that you had a disappointing experience during your two day stay with us. I understand you live in Akron, yet appreciate your business. At the Red Roof Inn, we always aim to ensure every guest feels cared for, valued and respected.
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Horn Lake, Mississippi
2 reviews
5 of 5 stars Reviewed January 17, 2014 via mobile

My family and I traveled to Ohio a few weeks ago. Having small children, I'm very particular with where we stay and the Red Roof was very nice, the staff was so friendly and helpful! One of the staff members (Vanessa) was so funny! She kept my children laughing and made them feel at home, which is such a plus! Whenever we travel to Ohio again, we will DEFINITELY get a room at the Red Roof in Akron!

Stayed December 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review, January 21, 2014
I appreciate you letting other travelers know the entire staff is here to ensure our guests have a wonderful time while they are our guests. Our guest service representatives are local experts and eager to assist you with any question or to make recommendations. Our goal is to not just meet your expectations, but to exceed them. I am glad our service during your stay met that goal. I will certainly share your comments with the entire team.

The Red Roof Inn has a great location and you can easily walk to restaurants and drive to local attractions. Thank you very much for your review and I look forward to your return. We will strive to amaze you again.

Vanessa C.
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Media, Pennsylvania
Top Contributor
73 reviews 73 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 29, 2013

My daughter and I needed a place to stay after seeing a concert in the city. It was fine for that purpose. The beds were comfortable, the place was clean. It had a very nice shower and sink. The floors were laminate which I liked because they seemed clean. The one downside was no hair dryer or microwave. I would stay there again.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review, January 2, 2014
We are delighted that you had a good experience with us. I am glad you and your daughter were able to enjoy a concert in the area. All beds were recently replaced with brand new Serta Rest Suite beds. We also provide upgraded rooms with microwaves, mini refrigerators, coffee makers, irons and ironing boards, for a nominal fee. I look forward to providing you and your family with accommodations on your next trip through Akron, Ohio.

Vanessa C.
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Roswell, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2013

We stayed two nights at this Red Roof and it was really a nice experience. We were fortunate enough to meet Vanessa who currently manages this property. She was a doll! Everything worked (coffee, in-room amenities). Reception area was welcoming and clean. The room felt very clean and well taken care off. Again, hats off to Vanessa for going above and beyond to make sure we had what we had forgotten.

Room Tip: ground floor makes it easy
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review, January 2, 2014
Thank you for your review and sharing your great experience with others. We take a great deal of pride in providing clean comfortable rooms at a reasonable price. I will be sure to share your experience with our staff. The team at this hotel work hard to provide a friendly, safe and clean environment for all of our guests. I know that they will be pleased to know we provided a memorable stay. We appreciate your business and hope to see you next time you are in Akron.

Vanessa C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Top Contributor
103 reviews 103 reviews
32 hotel reviews
Reviews in 63 cities Reviews in 63 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed December 2, 2013

My wife and I checked in here at short notice.
Very welcoming reception. Room on ground floor was the standard format for Red Roof Inn.
Clean and fresh - everything worked, coffee makings in-room
Bed very comfortable.
Checkout reception again was friendly and in good spirits.
We were very satisfied!!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review, December 6, 2013
Thanks so much for sharing your review here with us and other travelers who are searching for a great place to stay in Akron, Ohio. We enjoy seeing our guests happy and feeling at home. We strive to deliver the highest level of service and ensure that you visit us again; this is an important part of our commitment to our guests. We are honored to have you and your wife as our guests and that you are part of our large list of guests who have found what we expect of all our guests to have “a unique, pleasant and inexpensive stay”. We take this opportunity to invite you to visit us on your next trip to Akron, Ohio. We will be more than honored to welcome you back to your “home away from home.”

Vanessa C.
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Orlando, Florida
1 review
4 of 5 stars Reviewed December 1, 2013

The Red Roof Inn Akron 207 came to my attention through on line reviews that were very positive. Technically, this is a 2 star hotel. However, in practice, it is a 4 star without all the trappings of the typical high end hotel. Example: I arrived after midnight. Denise was behind the front desk helping two other guests. One gentleman just seemed to be waiting for something, the other was checking in. Denise disappeared behind a wall and returned with a plate of food that she had been warming in a microwave oven for the gentleman who was waiting. A little thing but telling about the quality of this Red Roof Inn. My room was clean, comfortable, had a great high def TV, modern bathroom fixtures, etc. All very much worth the room rate and more. In the morning, there was coffee in the front office. Nice. Oh, and the crowning touch: The parking lot was adjacent to a Super Wal-mart! What more can you ask for?

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review, December 6, 2013
I would like to take this opportunity to say “Thank You”. Our staff takes great pride in what we do each day. Your mention Denise is very flattering and appreciated. I have to say, we do have some of the finest Guest Services Representatives around. As a seasoned traveler, you know how important it is to find a nice place. I want to thank you for putting us in that category. We value your business and thank you for sharing your comments with others. We will see you again on your travels back to Akron, Ohio.


Vanessa C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn - Akron

Address: 2939 S. Arlington Rd., Akron, OH 44312-4717
Location: United States > Ohio > Akron
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Akron
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Akron 2*
Number of rooms: 121
Official Description (provided by the hotel):
Just 6 miles north of the Akron Canton Airport, this Red Roof is in the center of it all. We are just 6 miles from the University of Akron and the new Infocision Stadium. We are just 10 miles from Akron Children’s Medical Center, Summa Hospital, and Akron General. Family activities include a visit to the Akron Zoo (7 miles away), Pro Football Hall of Fame (13 miles away), Stan Hywet Hall and Gardens (10 miles away), or the home of the International Soap Box Derby at Derby Downs (10 miles away). Goodyear Corporate Headquarters is just a 15 minute drive and we are within walking distance of various shops and restaurants. All rooms offer free WiFi, flat screen TV, clock radio, free voicemail and extended cable television including HBO. Select rooms offer microwave/refrigerator units. Free coffee and tea is available in the lobby. FREE WI-FI! One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn - Akron Ohio
Akron Red Roof Inn

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