Reserved a non-smoking room and they gave me a smoking room. I made them change my room. The room had not been cleaned, so I had to ask for a new room again. There weren't any other rooms, so i had to wait while they cleaned the room which they really didn't do. The beds weren't even really made up. There was a one foot long hole in the wall under the desk. Only 4 channels worked on the TV.

We were in town for a family emergency and after driving for two days then being at the hospital for 10 hours we were desperate for a good nights sleep. We were directed to the Red Roof Inn and wow what a disappointment. We requested a room with a refrigerator which we did get but only after we were told that most of the refrigerators don't work anymore. We were told that this was a non smoking hotel however the room smelled of smoke and my brother in law had to change rooms because the smoke smell was so bad. The next morning I realized why the rooms smelled of smoke...the housekeepers were walking around with cigarettes hanging out of their mouths going in and out of the rooms. I am a smoker and almost couldn't handle the smell myself. The room wasn't very clean...the bathroom floor looked as though it hadn't been swept in months and the room just had a dirty feel to it. The only reason I rated this place a 2 was because of the friendliness of the front counter staff.

The front desk clerk was so helpful. Her name was Donna. She was well informed of the surrounding are and able to give us good directions. She was very professional. Give this girl a raise. She is the first person you see and talk to therefore your first impression of the Inn. She does her job well. Louise Maynor, Whitesville, WV

I commute to work in this area, so occasionally I will stay here instead of driving back home. I have probably stayed here a dozen times and have never been disappointed. The rooms are always clean and I'm always able to check in before 10 a.m. when a room is available. I always book the King suite for around $50 a night...always clean and the front desk is pretty accommodating. The are plenty of places to eat nearby and there's a Wal-Mart and a Kohls in walking distance...a decent, safe place to stay for the night, if on a budget. The wi-fi can be a bit slow.