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“Good Value and Location” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Atlantic Beach Oceanfront

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DoubleTree by Hilton Hotel Atlantic Beach Oceanfront
2717 West Fort Macon Road, Atlantic Beach, NC 28512   |  
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Ranked #9 of 15 Hotels in Atlantic Beach
SE Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good Value and Location”
4 of 5 stars Reviewed May 9, 2014

Stayed 2 nites on a mini-vacation down the coast. Got a great rate for an oceanfront hotel (even off-season!). Oceanview room was clean and comfortable; large safe was a plus! Bed was comfortable, fridge was nice for beach hotel. Beach access was convenient and close. Outdoor pool too cold for swimming but protected from the wind for sunning. Indoor poop warmer and hot tub perfect. Indoor pool better lit with natural light (better than most indoor pools) but basic. Didn't use pool bar/restaurant but looked decent. Parking easy and location was just far enough from the Atlantic Beach bridge to be less crowded but close enough to be convenient. All in all, a nice spot! And the cookies are good!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, May 13, 2014
Thank you for your wonderful review of our hotel! We hope you'll come back during the summer season to check out the rest of what we have to offer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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528 reviews from our community

Traveler rating
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    120
    69
    24
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • Any
English first
Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2014

If you are at all familiar with this area, you know it is mainly condos and rental homes. With that, the Doubletree is a rehabbed Sheraton that was damaged a few years ago. I have stayed all over this island and you are definitely paying for the location at this property. While the rooms could have had a little more TLC, the pools, playground, deck area, beach, and pier certainly make up for any heartache that comes with an older hotel room with some maintenance issues. I personally had some plumbing issues with my sink the entire stay and the management rectified the situation with a rate reduction. Overall I would recommend this property to others and I would definitely stay here again.

Room Tip: Ocean front is worth it
See more room tips
  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, May 13, 2014
Thank you for your honest review of our hotel and for being a loyal guest. We apologize for the plumbing issues and we're very happy to hear that it was handled properly. We look forward to seeing you again during your next stay :)
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Fuquay Varina, United States
1 review
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 8, 2014

Room was not ready at 4:00 PM check, got tired of waiting in lobby. The hotel gave us a queen instead of king bedroom. They did give us a free pass for the breakfest the next day, but had to ask for it.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, May 13, 2014
We apologize that your room was not ready at the 4 pm check in time but we're happy to hear that you were compensated for having to wait. We hope this will not deter you from coming back to visit and please let us know what we can do to make your next stay even better!
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Morristown, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed May 8, 2014

I have been a guest at many different Hilton venues across the United States. Clearly, this is the worst Hilton property I have experienced. The front desk staff are the most rude and condescending of any hotel I have stayed in. They are put off by questions and/or requests. The "Careline" guest services should be called the "Idon'tCareline". The cleanliness of the hotel is fair at best, suspect at worst. I assist in scheduling sites for professional conferences and was asked to evaluate the Doubltree at Atlantic Beach - I offer to anyone who is considering - don't do it.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, May 13, 2014
We’re sorry we didn’t provide the high quality of services you deserve. We appreciate your honest feedback about our guests services and we urge you to contact the hotel directly to discuss the matters further so we can ensure they do not happen to anyone else, tom.bowen@hilton.com.
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Boone, United States
1 review
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 7, 2014

This hotel was average. The staff was pleasant but did not exceed expectations by any means. The A/C in my room was the loudest I've ever heard. My room was technically ocean view, which is not to be confused with ocean front as I thought it would be.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, May 13, 2014
Thank you for staying with us and for taking the time to leave your comments and suggestions. We are undergoing minor renovations which do include our AC units so we hope to have that fixed by your next visit. Thank you again for choosing to stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgeport, United States
2 reviews
5 of 5 stars Reviewed May 7, 2014

A really nice hotel with a good staff. They worked hard to accommodate us with schedule and requested room. Good buffet breakfast with warm friendly staff. Room service food was cold when ordering oatmeal for breakfast.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, May 13, 2014
Thank you for staying with us and for letting us know what you thought about our hotel. We're pleased to hear that our staff was accommodating to your needs and we certainly hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston Salem, United States
1 review
5 of 5 stars Reviewed May 5, 2014

Staff and facilities were outstanding! The rooms were clean and nicely appointed. Of course, the warm cookie at check-in was terrific. I had to have two! Certainly would recommend to anyone considering a conference location.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, May 7, 2014
We're pleased to hear that our hotel turned out to be a perfect place for your conference and we certainly hope you'll choose to host the next one with us as well :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Atlantic Beach Oceanfront

Address: 2717 West Fort Macon Road, Atlantic Beach, NC 28512
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Atlantic Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #9 of 15 Hotels in Atlantic Beach
Price Range (Based on Average Rates): $
Number of rooms: 200
Reservation Options:
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