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DoubleTree by Hilton Hotel Atlantic Beach Oceanfront
2717 West Fort Macon Road, Atlantic Beach, NC 28512   |  
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Ranked #9 of 15 hotels in Atlantic Beach
Fairfax, United States
1 review
“Our stay”
5 of 5 stars Reviewed October 23, 2013

We enjoyed our stay very much. The staff was especially friendly and courteous. The lobby and room were first-rate. We enjoyed the restaurant as well. It was relaxing to have breakfast in a non-rushed environment. In addition, the food was excellent.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, October 28, 2013
Thank you for taking the time to let us know how much you enjoyed your recent stay with us. We appreciate you staying with us and we hope you'll come back for your next vacation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

351 people have reviewed this hotel

Traveler rating
    121
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    72
    45
    14
See reviews for
146
100
16
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Any
English first
High Point, United States
1 review
5 of 5 stars Reviewed October 21, 2013

This hotel is a great family destination. It has really nice rooms each with a balcony and there is an indoor pool, outdoor pool and indoor hot tub. It has a pier with fishing and easy beach access. The hotel has been renovated and has a great little bar/outdoor resturant. The staff is amazing which I don't expect from hotels like this!

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, October 28, 2013
We're pleased to hear that our hotel and staff were able to accommodate all of your needs during your recent stay and we hope you'll choose to visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensboro, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed October 20, 2013

Horrible experience. My wife and I have visited this location several times in the past when it was managed by another big name management company. This was our first, and now last, visit to the property under DoubleTree management. Checking in was miserable and took almost two hours for maintenance to rid the room of bugs and replace the broken safe. On the third of three nights we were forced to checkout ~8:30pm due to fluid of some sort draining from the ceiling into the closet/bathroom area. Our 4 day get away was ruined by the hotel experience. We had to bug out a day earlier than we planned as the hotel couldn't provide similar accommodations. We ended up driving home arriving after midnight.

Front desk and management response was blase. We were comped for part of our stay, but the aggravation and experience will keep us from returning to this property. Two letters to corporate customer service have gone unanswered since Sept 1, 13.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, October 28, 2013
Thank you for reaching out to us via TripAdvisor. Please know that your satisfaction is of the utmost importance to us, and are incredibly embarrassed with the issues that you were faced with during your stay. Management has been made aware and every department is taking the steps to prevent these problems from happening again.
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Raleigh, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 16, 2013

My positive experience happened from arrival to check-in through the end of my stay. Everyone was very friendly from front desk to in-room dining staff. I would highly recommend this hotel if you are at the beach for business or pleasure.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, October 28, 2013
We're incredibly pleased to hear how much you enjoyed your recent stay with us and we look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Havelock, United States
1 review
4 of 5 stars Reviewed October 15, 2013

This location can't be beat! Our Balcony overlooked the ocean, they have an indoor and outdoor pool and onsite dinning. While the food quality isn’t where it should be it is an convenience to have it. Rooms were clean and comfortable, check in staff was very friendly. I would recommend this hotel to everyone!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, October 16, 2013
Thank you for your kind review, we appreciate any and all feedback! We're glad that you enjoyed everything and we hope that you will choose to book with us again the next time you're in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed October 15, 2013

As far as being accessible - my husband uses a power scooter - it was great - the bathroom had every bar & soap dish he could want. BUT all of the handicap rooms in this hotel looked out over a large black room with noisy fans & air conditioners! A view of the ocean was there, but it represented a sad view of those who can & cannot!! We left early!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, October 16, 2013
We're glad to hear that our hotel was able to provide the amenities and the comfort that both you and your husband were looking for and we look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed October 15, 2013

Most of my out of town guests, that were attending my daughter's wedding, stayed at the Doubletree Hotel. The hotel rooms were clean, the staff was friendly and very professional. I also hosted a day-after wedding breakfast at the hotel. The buffet was great! Molly's (oceanfront casual restaurant)was such a treat. Since the weather was beautiful, my guests enjoyed the sun, the beach and Molly's....and the wedding! Thank you!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, October 16, 2013
We're incredibly pleased to hear that we were able to help make sure your daughter's special weekend went perfectly! We hope you'll choose to stay with us again soon :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton Hotel Atlantic Beach Oceanfront

Address: 2717 West Fort Macon Road, Atlantic Beach, NC 28512
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Atlantic Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #9 of 15 hotels in Atlantic Beach
Price Range (Based on Average Rates): $$
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