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“Nice Beach view” 3 of 5 stars
Review of DoubleTree by Hilton Hotel Atlantic Beach Oceanfront

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DoubleTree by Hilton Hotel Atlantic Beach Oceanfront
2717 West Fort Macon Road, Atlantic Beach, NC 28512   |  
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Ranked #9 of 15 Hotels in Atlantic Beach
Tampa, Florida
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“Nice Beach view”
3 of 5 stars Reviewed September 15, 2013

This was newly remodeled and the lobby is great! Staff very friendly. The rooms are nice and clean but they missed the mark on several small details in the rooms!! My husband is 6'2" and once he got the sliding doors open for us to view the ocean the whole idea and could barely close. The next morning though he couldn't even open the door!! Theres a small dorm size refrigerator just sitting on the floor. It was very clean and reasonable. Beds comfy soft. The not being able to open the door was upsetting. AC nice and cool.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, September 18, 2013
Thank you for bringing the issue with your balcony door to our attention so we can get that fixed as soon as possible. We hope that everything else was up to your expectations and we hope to see you again the next time you're in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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528 reviews from our community

Traveler rating
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    120
    69
    24
See reviews for
216
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • Any
English first
Clayton, United States
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 13, 2013

Overall experience was good. Convenient to the beach. Has a short pier but not long enough to be very good for fishing from. Air conditioner in the room was very noisy to the point you could hear it from the hallway. Breakfast was pricy and service was only average. Toilet bowl in the bathroom was cracked and did not flush well.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, September 18, 2013
Thank you for staying with us and for bringing your suggestions to our attention. We appreciate all feedback and we have made sure that management is aware of the issues you noticed in the hotel. We hope you'll stay with us again and please let management know what we can do to make you next stay more enjoyable.
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Rocky Mount, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 13, 2013

This hotel is clean, spacious, and very comfortable. Lots of amenities, staff is friendly and helpful, rooms have ocean views. It is a very short walk to get to the ocean. Will be staying with them again. Oh, and the warm cookies when you check in...YUMMY!!!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, September 18, 2013
We're pleased to hear that our hotel was everything you had hoped and we look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 11, 2013

We stayed across the street from this hotel two years ago, shortly after the hurricane had shut it down. It was sad to see the abandoned building day after day sitting directly on the ocean. We were back in Atlantic Beach just for one night in early September and were delighted to see that it had once again opened, this time as a Doubletree by Hilton. We were warmly greeted by Jackie at the front desk and asked for the least expensive room, since we really planned to spend as much time as possible at the beach and very little time in our room. For just $85, we had a two-queen sized bedroom on the fifth floor with a step-out balcony and expansive ocean views. We even had a refrigerator in our room, which was unexpected given the price we were charged. We made use of the beach where lounge chairs are available, the outdoor pool and indoor pool (both a comfy temperature), and the hot tub. We enjoyed watching the men's finals at the US Open (tennis) on the new, large, flat screen TV.

The only meals we ate were at Molly's, and they were outstanding (but I'll save that for another review.) We spent time on the pier as well with beer and wine (provided by Molly's).

This was an outstanding stay. Everything was fresh and clean. We were delighted to discover that the hotel is also dog friendly. Our only suggestion is that management adds microwaves to the rooms, especially in the oceanfront two-room suites. However, either way, we certainly intend to return!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, September 13, 2013
We're incredibly pleased that you enjoyed your recent stay with us. Thank you for taking the time to leave your comments and suggestions, our guests' opinions matter significantly to us. Again thank you for the kind words and we hope to see you again soon.
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Burlington, NC, United States
1 review
5 of 5 stars Reviewed September 11, 2013

We recently had a very enjoyable stay at this Doubletree Inn. The staff was very pleasant and accommodating. We enjoyed a fabulous breakfast buffet each morning. It included anything and everything you could imagine ! The beach was lovely and we had the added pleasure of lounge chairs and umbrellas and towels provided. Also, there were two lovely pools, one indoor and the other outdoor. The indoor pool had doors which also opened to the outdoor pool. Everything about our stay was very nice !

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, September 13, 2013
We're pleased to hear that our hotel proved to be everything that you were looking for! Please come visit us again on your next trip to Atlantic Beach :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
rocky mount, United States
1 review
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed September 11, 2013

desk help very poor restaurant service and food horrible.we want be staying there any more,when it was the sheraton it was perfect..mollys on the beach had better food and service than the actual inn its self

  • Stayed September 2013, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, September 13, 2013
Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We've addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience a higher level of customer service. Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clemmons, United States
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 11, 2013

I love double trees, when I travel I seek them out because I know I am safe and I will be able to actually sleep very well. Location was amazing, but our room was not the superior clean I am used to from double tree, mold in the shower and our king size bed was actually a queen on a king sized head board. We had to call in and ask for a robe- most other double trees have a least one if not two robes in a king suite room. The manager was extra nice as was staff, this is a conversion from a Sheraton so maybe that is partly the issue. I will go to this location again - many times and I will be staying at this hotel.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, September 13, 2013
Thank you for taking the time to let us know how your recent stay went. We appreciate your suggestions on how to better our property and we assure you they will be used! We're pleased to hear that our staff all worked hard to make your stay the best they could. Thank you again and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Atlantic Beach Oceanfront

Address: 2717 West Fort Macon Road, Atlantic Beach, NC 28512
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Atlantic Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #9 of 15 Hotels in Atlantic Beach
Price Range (Based on Average Rates): $
Number of rooms: 200
Reservation Options:
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