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“Good Place to Stay” 5 of 5 stars
Review of Fairfield Inn & Suites Asheboro

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Fairfield Inn & Suites Asheboro
2.5 of 5 Hotel   |   920 Executive Way, Asheboro, NC 27203   |  
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Ranked #2 of 7 Hotels in Asheboro
Certificate of Excellence 2014
Calabash, North Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Good Place to Stay”
5 of 5 stars Reviewed April 28, 2013

From the friendly and helpful front desk staff to the great, endless coffee in the morning, this hotel was priced right, clean and well situated to our visit to the zoo and our golf adventure. They feature a decent, continental breakfast and have a mini market in the lobby as well.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathie M, General Manager at Fairfield Inn & Suites Asheboro, responded to this review, April 30, 2013
FrankieKelly,

We are so happy you enjoyed your stay with us, We hope to welcome you back soon.


Safe Travels,

Fairfield Inn and Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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151 reviews from our community

Traveler rating
    99
    39
    8
    5
    0
See reviews for
63
38
8
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Greenville, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2013

We arrived to the Fairfield Inn and Suites about 7pm at night after a 3 hour drive from Greenville, NC. The hotel is a very good area and is in the same parking lot as a Holiday Inn Express and Hampton Inn. There are numerous restaurants close-by and even a drug store behind the hotel (I think it was a Walgreens or Rite Aid). We are had very quick check-in which was very pleasant. There were people in the lobby enjoying some free beverages and cookies. We went up to our room and quickly left to go grab a bite to eat. When we returned, our room smelled of smoke. Even though we were in a non-smoking room, the smell of smoke was quite strong. It appeared as though someone was smoking in their hotel room and it was traveling through the air vent system in the bathroom. We got in late so we did not even bother changing our room as our toddler was already sleeping. The room was very clean, air worked great and beds were comfy. TV was a flat screen and the room had a small refrigerator and microwave. Continental breakfast in the morning was more than sufficient. A wide variety of foods such as waffles, bagels, juice, milk, cereal, eggs, yogart, etc. We did notice that a bag of free popcorn from the main lobby was spilled in the elevator the evening before. In the morning and even after check-out, the popcorn was still not picked up in the elevator.
Upon check-out, we told the lady of our room smelling like smoke and she was more than concerned that we did not come down and as for a room change as they certainly would have done that. As we walked out, the desk clerk ran out and asked us if we were going to the zoo. She said that since our room smelled like smoke, she gave us all free passes to the zoo and free passes for yogart!!! That saved us a lot of money!! We couldnt have been happier. It was a very pleasant stay with really no troubles. We would definitly stay there again since the room rate was VERY affordable.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathie M, General Manager at Fairfield Inn & Suites Asheboro, responded to this review, April 30, 2013
Mrs. Sherry G,
Thank-you for taking the time to write a review on our property. I apologize for the smoke smell and understand that can be quite uncomfortable. We do have a 100% smoke free property, unfortunately that doesn't always happen. We are glad that you enjoyed the rest of your stay and hope we see you again in the future,
Safe Travels,
Fairfield Inn and Staff
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Pikeville, North Carolina
1 review
5 of 5 stars Reviewed April 1, 2013

Yady Montes - Front Desk was Exceptional. We had a problem and she was able to get the General Manager to resolve it immediatley. The General Manager was Kathie Moore, she was very professional ,intelligent and was able to understand the importance of taking a vacation and enjoying. This is a exceptional Hotel to Relax and Get Away. Thank you Fairfield Team for making my vacation Terrific.

Karmashia Bartee.....

Room Tip: Rooms on the 1st floor are quiet and easy accesible parking.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathie M, General Manager at Fairfield Inn & Suites Asheboro, responded to this review, April 8, 2013
Good Afternoon Mrs Bartee,

It was a pleasure having you. I wanted to apologize again and thank you for your understanding, I hope to welcome you back soon. Please call me if I can be of any help in the future.

Safe Travels

Kathie
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Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 25, 2013

Stopover for golf at Tot Hill Farm and booked because of other reviews on this site. It is a newer well maintained motel and the rooms are in great shape. Staff were all courteous and helpful. Hard to see when coming in from US73 but worth looking for. I would go back anytime.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathie M, General Manager at Fairfield Inn & Suites Asheboro, responded to this review, March 30, 2013
Dear Hussiage,

We strive to make sure all of our guests enjoy their stay and our so happy that we met your expectations. We would love to welcome you back anytime.

Safe Travels,

Fairfield Inn and Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tipp City, Ohio
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 10, 2013

Called the hotel late on our way through to Ocean Isle. Clean, good service and good breakfast. Only bad thing I could say would be that we had the room next to the elevator, which in the morning was very busy, and we could hear the "dinging" of the bell every time someone called it up. As I mentioned before, we arrived late in the evening and there wasn't a lot of vacancy, so we were happy they had a room. (Two other hotels in the area were full)Overall, pleased with our stay. Would definitely stay here again if we were in the area. (just get a room away from the elevator)

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathie M, Manager at Fairfield Inn & Suites Asheboro, responded to this review, March 12, 2013
Mark B,

Thank-you so much for taking the time to review our property. I'm sorry that you were next to the elevator, I can definitely understand that can be noisy. We would love to have you back next time your in the area.

Safe Travels,

Kathie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, NC
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 10, 2013

Stayed one night in March 2013, traveling next day to Seagrove. Attractive property, extremely clean and bright, room was sufficiently large, king bed comfortable, bathroom spotless (great shower), staff helpful/cheerful, and breakfast fine. Only complaint was that pillows were terribly uncomfortable/soft. Outstanding value - we'll stay there again if in the area.

Room Tip: Back side of hotel is more quiet.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathie M, Manager at Fairfield Inn & Suites Asheboro, responded to this review, March 12, 2013
Ken J,

Thank-you for taking the time to write a review of our property. My staff and I are thrilled that you enjoyed your stay with us. We strive to exceed our guest expectations. We are in the process of changing our bedding and hopefully the pillows will be a lot better. We hope to see you again when your in our area.

Safe Travels,

Kathie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, North Carolina
Top Contributor
88 reviews 88 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 21, 2013

Went to the NC Zoo at end of January 2013. Fairfield was the cheapest, closest, decent hotel. Property nicely maintained. Front desk very helpful. Room very clean. All staff friendly. Plenty to eat at continental breakfast.
Only negatives were pillows extremely soft and uncomfortable; hot tub had too much chloride-had to close eyes to avoid irritation.
We would definitely stay here again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathie M, General Manager at Fairfield Inn & Suites Asheboro, responded to this review, February 23, 2013
Dear Kim E,
Thank-you so much for taking the time to write a wonderful review of our property. I'm thrilled that for the most part we met your expectations. We are in the process of changing our bedding and I appreciate your feedback about the pillows. I have had my maintenance engineer check the chlorine levels as well. We would love to have you again when you return to Asheboro.

Safe Travels,
Kathie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Asheboro

Address: 920 Executive Way, Asheboro, NC 27203
Location: United States > North Carolina > Asheboro
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Asheboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Asheboro 2.5*
Number of rooms: 87
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Also Known As:
Fairfield Inn And Suites Asheboro
Fairfield Inn & Suites Asheboro Hotel Asheboro
Fairfield Inn Asheboro

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