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“Wow! Brilliant hotel plus superb location equals a great holiday.” 5 of 5 stars
Review of Xanadu Island Hotel

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Xanadu Island Hotel
5.0 of 5 Resort (All-Inclusive)   |   Akcabuk, Akyarlar koyu Ada caddesi No.10/1, Turgutreis 48960, Turkey   |  
Hotel amenities
Ranked #2 of 60 Hotels in Turgutreis
Certificate of Excellence 2014
Shropshire
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
50 helpful votes 50 helpful votes
“Wow! Brilliant hotel plus superb location equals a great holiday.”
5 of 5 stars Reviewed July 31, 2011

Got back from Xanadu Island Resort Hotel on Monday 25th July after two wonderful weeks.
It was a bit of a trek from Bodrum airport to the hotel, a journey of an hour and a half, the last part along some very dodgy roads, but it was worth it. On arrival we were told that we had been upgraded to a Romance Suite, which was a very pleasant room with a large round bed. The room had a separate bedroom and seating area, each with their own air conditioning, and a walk-in wardrobe. The bathroom was huge with both shower and jacuzzi bath. Room service and laundry service were free and good views from the balcony.
All the staff were very pleasant and helpful, although at times the bars and restaurants were a little understaffed and sometimes there was a long wait for drinks. There was one main restaurant and two A La Carte restaurants, one of which (the Fish Restaurant) was not included in the all inclusive. The Fish Restaurant was very pricey and only once in a fortnight did we see anyone using it. The other A La Carte was an Italian which we visited one night, but found it to be very disappointing, as it was slow and didn’t have a particularly good menu. Fortunately the main restaurant was excellent with a good selection of hot and cold foods, salads, starters and desserts for lunchtime and evening. There were barbecues every night and themed nights. There was also a wide selection available for breakfast.
The pools were great, although the main pool had some very annoying music starting with the cock crowing and a chorus of ‘Good Morning’ each day at 10.00, so the smaller pool was a bit more attractive to us. No problem getting recliners at either pool but the second week was busier and people had started to put towels down early. This wasn’t really necessary but once it starts everybody seems to have to do it. Both pools had food available, with freshly cooked pancakes in the afternoon at the main pool. Poolside service was very good with a constant supply of chilled water and any drinks required plus chilled bowls of cherries, plums and apricots in the afternoon.
We gave the private beach a go one day, but the ‘sand’ was quite painful to walk on and it was mainly used by families, however there were pontoons for diving into the sea and sunbathing.
Everywhere was spotless, our room was kept very clean and the restaurant, toilets, pool areas were all clean and tidy.
Entertainment was okay, not to our taste particularly and they didn’t have a fortnightly rotation, so some acts appeared twice whilst we were there.
I would have no hesitation in recommending this hotel to anyone, although I think as the season goes on it may become busier which will inevitably impact upon the overall experience.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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436 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 30, 2011

This was our 4th time in Turkey, and on balance the best hotel so far. We stayed at the Xanadu resort in Belek last year so knew roughly what to expect, but the Xanadu Island Hotel is the one we would go back to first.
We were lucky to be able to take a holiday slightly earlier in the season (11th - 25th July), so the first week was quieter, but even as the hotel got busier (it was at 95% capacity by the time we left), we could still find quiet calm areas to sunbathe, swim and relax.

We had requested quiet rooms by email 3 weeks before our holiday, as had our tour operator, however we were given rooms overlooking the (extremely loud) evening entertainment that went on until 1am. We explained the problem to the reception staff the following morning, who arranged for us to move to a suite on the other side of the island. This was in theory an upgrade from the 2 courtyard suites we had booked. However the second bedroom in the suite was much smaller, and the little shower room tiny, so our 2 teenagers were initially rather disappointed.They were soon won over by the sitting room & the balcony with superb view looking out to sea. It was also close to the 'quiet pool', and in an extremely quiet and peaceful location. The main bedroom and bathroom were both very generous in size.
We would still book 2 courtyard suites next year, requesting rooms on the quiet side of the hotel, but the suite is ideal for a family with younger children, with a decent sized sofa bed too.

Both pools are stunning and had plenty of sunbeds, we preferred the quieter pool without music, although the children's pool is situated next to it which is a bit odd. A children's pool next to the main pool, as at Belek, would have been better. For complete tranquility we spent the mornings sunbathing on one of the 2 sundecks at sea level. The sea is beautifully clear and swimming/snorkeling in the sea a great pleasure. There is a gentle to firm breeze most days which keeps you cool despite the heat.
The hotel needs to provide more shade for the tables around the pools however. Lunch time by the pool is lovely, but only if you can get one of the few shady tables.

The food in the restaurant was great, good choice for everyone, from the fussiest to the more adventurous. Evening cocktails in the Rosebud bar finished off each day perfectly. You can choose to have them outside on the terrace, indoors in the cool or outside in the more peaceful courtyard.

Room service, and laundry are included in the 'all inclusive' package. The room service menu and the pool bar menus are very limited though.
The hotel staff were all helpful and charming, although very youthful! They did seem to drop a lot of stuff.
English is the main language spoken, although there were very few Brits there. Lots of nice fellow Europeans though from Switzerland, Belgium, Denmark etc. Not surprisingly lots of Russians and Turkish too.

Overall we would wholeheartedly recommend Xanadu Island. (But perhaps not to party going teenagers who like a full-on night life, or those who like a variety of good entertainment in the evenings.)

For those with disabilities: The hotel is well designed and virtually all areas are accessible by wheelchair, when you eventually find the right way (steps down to the sundecks though), and some of the paths are on the steep side. The lay out is a little complicated for the blind, but as it is a gated environment you can't wander off too far by mistake, and staff are extremely helpful.

Tipping: We tipped the bell boy & room service each time as we went along, and then tipped our mini bar boy, chamber maid and favorite waiters/waitresses at the end of the holiday. There are tip boxes by the bars if you would prefer to give a tip that is then shared out.

Take plenty of suncream as it is horribly expensive in the hotel shop. Although everything seems to be priced in Euros, If you buy things in Turkish Lira it works out cheaper.

One word of warning is Bodrum airport! It is dreadful!! Both on arrivals and departure. On arrival try and go to the loo on the plane before landing, already have water with you for the journey to the hotel, and a hand held electric fan! The journey to the hotel is longer than expected and our mini bus was not air conditioned.

The Xanadu Island Hotel is lovely.
Have a wonderful holiday........We did!

Room Tip: All the rooms are lovely. The hotel will give upgrades, if available. Email before you arrive to mak...
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  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
farnborough
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 29, 2011

We stayed the 1st two wks of july, after arriving middle of the night we were shown straight to our room with excellent service from the minute we arrived, the room was huge spotless & we had sea views,
First couple of days we spent round the main pool which was noisy with the music blaring but heaven not to have to fight for a sunbed the entire 2 wks, nowhere round the many locations did we ever have towel on beds whether we came down at 10am or 2pm, we then found the other pool which was much quiter (although both pools were freezing cold IMO too cold for me to enjoy even the men found it chilly after a while) & with bar food, we tried the sea sundecks also, so in many ways it was as different everyday as you wanted it to be,
Entertainment every night although cheesy (in a good way) the actual shows little mermaid grease dance etc were put on with amazing stage costumes & enthusiasm to a good standard, we loved the entertaiment team suddenly & randomly dancing to xanadu at odd times of the day & night, hilarious,
The food had a good choice in the main buffet, but bar food cooked to order was better, the fish resturant you had to pay for had no one in the whole 2 wks & would be much better made into another al la carte as there is only one, an italian which is the only thing this hotel lacked really unlike most with only 1 restuarant, a few people said the italian wasnt up to much so we didnt bother as neither my husband or I am really that bothered about food or eating so this didnt effect us, having said that i loved the whole sheet of honey comb & honey that was hung out on a frame at every breakfast so enjoyed that on my brown breaded toast.
Worth remembering as a previous review said about the hotel shop being expensive our rep told us about a shop just outside the hotel on the fork in the round you approch from the back, we'd forgotten my husbands razor & in the hotel they didnt have any but a bottle of nivia sun lotion was 55tl the same bottle in the shop was 14tl big difference & we got the razor plus crisps sweets biscuits for pennies in there too, even in turrgestis the lotion was 28tl,
We also on advise from the rep caught a bus outside which was a great experience into turgettis (spelling bad!) on the saturday at a cost of 5tl, due to the fact the hotel provides a curtosey bus which you think means free but is in fact 14tl each, we had an awful experience in the market which has left me very wary of leaving a resort should we return to turkey, but the return bus driver was brilliant! (market was fruit one side & fake clothing the other very expensive tacky fake clothing & IMO not worth visiting the town isnt impressive either cheap hotels & tatty shops with over inflated prices)
The fact this hotel is 24 hour all inclusive with an excellent range of branded & other drinks is great, we had fun trying liquers in banana, almond & the cocktails are delious ect in the rosebud bar where also you could select pre-made rolls & cakes all day long if you didnt have room service food, we tried room service & it was lovley a great novelty the club sandwhich are amazing fluffy white bread with crusts off what a treat.
Loved the sunbeds with there own canopys that was a great touch, really good when sun blazed down just to keep adjusting easy to use etc, cant understand the review who moaned about these they are 100% better than a parasol stood next to you?
Our room service Lady Bilge was brilliant she worked so hard & long hours everyday our room was made up spotless, not once did we not come back at all different times of day & it hadnt been done I also like the fact there was no cheesy towel sculptures, i find that so tacky, I also like the tea & coffee facilities in the rooms this was very welcome & many hotels dont provide this,
We stayed in Antalaya last year, which was baron almost a wasteland compared to the much nicer surrounding areas of this hotel & the agean sea is much cleaner bluer & nicer than that part of the med, the whole area feels alot nicer too,
There wasnt a cloud in the sky the whole two weeks the weather was perfect so came back tanned relaxed rested & in all the holidays we've had this is definaltey one we would choose again to re-visit,
loved the level of service offered to a very high standard even round the pools was waiter/waitress service, everytime you sat down along with drinks, nuts, bread sticks were brought too, during the day bowls of cherries & plums ice cold are brought round, cooling slush drinks are offered without requesting when its hot, also on many nights popcorn & crisps were brought, beach party night was great the staff really went out their way to make sure you had fun without being foreceful or over bearing they provided a great evening with barbeque & cocktails with a disco into the night & that was after a show in the ampitheatre & evening meal,
overall highly recommended for a good relaxing time in beautiful scenery clean surroundings & a very safe relaxed enviroment. Will definaltey go back.
One word of warning we werent impressed at the airport on the way home in duty free with the assistants still trying to con holiday makers with cigarette & alcohol "offers" be ware you can not bring 1800 cigarettes or bottles of drink back each, as a special offer & the hm customs in the uk dispite the said assistants waving a crumpled piece of paper in turkish in your face as you try to shop havent said there is a special offer in july & august to allow you to bring back over the stated 200 each thats the law!! we thought this very bad that the officals seemed to allow this sort of behaviour & if your foolish enough to fall for it then on your head be it..........

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon, UK
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 21, 2011

We stayed at Xanadu Island for two weeks as an alternative to our chosen hotel (Bodrum Hilton) which was overbooked. Its a lovely hotel surrounded by the sea on a private peninsula. There are plenty of sunloungers in pool areas and good food in buffet restaurant with large selection of desserts, although I did notice repeated theme nights the second week. We visited the Italian al a carte restaurant twice and the food and service was excellent both times (only children over 10 years old are allowed in Italian restaurant). Drinks were good quality with some branded drinks available on request.

A good touch were the large fridges containing cold drinks on the beach and near the sun decks so you do not have to trek up to the bar for a drink. Our standard room had a large walk in shower and separate bath in the bathroom, king size bed and great sea view. Take plenty of suncream with you as it is very expensive in hotel shop, 68 lira (approx £27!!!)

We received great service from all staff during our first week, during the second week the hotel seemed fuller with more Turkish guests who did seem to be served by the staff before guests of other nationalities who had been waiting longer to be served. When I asked a barman why he had served Turkish guests before me when I had been waiting longer he said he didnt understand me as he didnt know much English. I spoke to another English family who had also questioned hotel staff serving Turkish guests before them when they had been waiting longer.

We saw a couple of the live music acts outside which were good. I had a few mosquito bites so take insect repellent as alot of the evening entertainment is outside. The gardeners keep garden areas immaculate. The evening entertainment seems to be repeated each week, apart from the beach party (conga and limbo dancing on beach) and Ice Party (disco by pool). There is a bowling alley and games room near the Sports Bar which was good fun. Th hotel has its own disco which opens at 11pm but it was always empty when we visited it.

There did not seem to be any shops, bars or discos close to the hotel so it may not be suitable if you like alot of nightlife/shops in the immediate area. It is a good hotel for a relaxing holiday, we would consider returning for a week but not in high season.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 12, 2011

Me and my husband had been in Xanadu Island second time this year, after our honeymoon holiday last year. Helpful, caring and always smiling staff... Terrific sea and pool that we spent hours listening gulls... Delicious foods that is so difficult to choose from... A room that you don’t want to leave even when you leave for going to the seaside... In both of our accommodations we had to change our plans and extended our stay since we didn’t want to leave. Thanks a lot for all Xanadu team for our best two holidays since ever.

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deal
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 6, 2011

I loved the architecture and layout, but the noise round the main pool was awful: there was continual loud music, and animation on the hour every hour. Much better was the children's pool, where the screams of the toddlers were imtermittent and music free.

The state of the art sun loungers were uncomfortable and inefficient - it was like sitting in a cage, where the sun came through the bars giving little protection
.
But then the service from all the staff was impeccable: they all made you welcome and helped you in any way thery could. And my bed was the best ever.

Go there!

Room Tip: email them and beg for a quiet/good view or whatever
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  • Stayed June 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed July 6, 2011

before going to xanadu island, we had a look on trip advisor and found the information invaluable when visiting last month, the transfer from bodrum airport took a little longer then anticipated, around 1 hr 10 mins, the roads to xanadu island were generally appalling, not just the village roads (all 10 miles of them) but also the main road/motorway, which was being expanded from 1 lane to 2. (this will probably be sorted by autumn 2011, so i am told)
DONT LET IT PUT YOU OFF !!! when you get there the foyer and front of the hotel doesnt look extremely grand, maybe a little comtemporary for my liking, however the setting is absolutely superb and just about everything afterwards is too !!!! the best bit for me was the fact it was an 'all suite ' hotel, and the suites are just about the best i have ever stayed in, huge modern, superb furnishings, massive bathrooms with fantastic showers and beautiful views from everywhere (it is an island, or peninsula to be exact)
when we rang down to tell maintenence that 4 things needed sorting in the suite (very minor things) we went for a swim, came back an hour later and they were all sorted.
the service everywhere was great, having said that the hotel was only 60% full, lots of staff (young but willing)
food exceptional, especially the hot and cold buffets, entertainment not so great but watchable. one reservation, i took my wife and 2 girls aged 8 and 11 and although the staff were lovely to the kids, i wouldnt call this hotel a family hotel, i dont see it as a place designed specifacally for families, more like a couples resort with some family stuff in it.

Room Tip: get an upgrade to a better suite before you go, if you try and upgrade there it will cost you a fort...
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  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Xanadu Island Hotel

Address: Akcabuk, Akyarlar koyu Ada caddesi No.10/1, Turgutreis 48960, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Turgutreis
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 60 Hotels in Turgutreis
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Xanadu Island Hotel 5*
Number of rooms: 222
Official Description (provided by the hotel):
The Xanadu® Island is a prestigious and exclusive five-star All Suite Hotel at the west coast of Turkey, known for its beautiful olive trees, rocky hills and immense pine forests. It is situated on a private peninsula , amidst beautiful gardens and flowered courtyards and surrounded by the deep blue water of the Aegean Sea.This enchanting and elegant resort belongs to the famous Xanadu chain offering an All Inclusive concept with High Class service. All unique suites and villas are overlooking the sea, beautifully constructed on the cliffs enjoying fabulous vieuws out to the surrounding islands and offering a perfect location for a peaceful and tranquil luxurious holiday. ... more   less 
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