Firstly we would like to clarify something. We are not moaners in general as some may imply!! They say in life you should try everything once- the Regal Resort is the exception to the rule. Do not go at all as it is a sham. Put simply, this hotel has and is still being completely mis-sold to decent hard-working people who thought they'd got lucky and booked a 5 star holiday for a reasonable price. Where do we start???
Food..Believe everything you have read prior to this review. It is without exception, cold, bland and almost vegetarian. (By the way, we are not fussy eaters and are always willing to try traditional foods from wherever we holday). Weedani mentioned the "hot" plates always being stone cold, this is no exaggeration. The restaurant manager was totally uninterested when this was pointed out to him and things did not improve. Within 4 days of our stay one polish lady was admitted to hospital at 5am with food poisoning!
Drinks..Again, what you have read is correct. The limited choice in any alcohol was warm, served in old, yukky plastic tumblers. If you did manage to get a drink, you had to be quick off the mark as by tea-time we became familiar with the phrases "vodka finish" and "beer finish". We might add, this is pretty much the only english words the incompetent and rude bar staff spoke!
Rooms..We had no towels for much of our stay. When we did, they were used to mop up puddles of water from the continually faulty air conditioning and leaking bath all over the floors. The towels were never replaced. No cold water in bathroom. Fridge not working, neither did the replacements we received after tiresome but polite complaining. No safe key available so again, after much pestering we were brought a replacement safe with a key. The only problem was that we could easily lift the safe off the wardrobe shelf which clearly defeats the object somewhat! The patio door was wedged fully open by so-called housekeeping using a table. Again, not what you'd call "safe". Luckily, we had nothing stolen from our room but several people we spoke to were not so fortunate.
We genuinely could go on and on and on but be assured we are pursuing full compensation for a total con. The tour operators, ours was onthebeach holidays knew of all these problems since May 2007 but still sent us there despite us raising our concerns more than once. We were told that if there was a problem with our hotel, we could easily move once we were there. This again is untrue. We spent a small fortune contacting them and hotels4u.com plus the local manager at the Yesil Dalyan office and frankly got nowhere. Incidentally, we complained on day 2 of our 2 week holiday (4th Sept) and were told there was nowhere available. We met people who were given alternative accomodation at the Green Beach Resort before they even left the UK prior to this date.
In summary, pretty much everything you are told by your tour company is a lie and in contrast, pretty much everything you read on this site is honest, accurate and unbiased. We would like to stress again that we are fairly upbeat people who did not expect the Ritz but be assured you must change your holiday!!
On a positive note, we had a great holiday as we met other nice folk with whom we spent lots of quality time away from this hotel. We did get moved on day 6 to the Green Beach Resort but had to pay £15 each for the rep to take us there. Don't be put off Turkey or even Torba. It is a lovely resort, just make sure you aren't sold down the river by your tour operator.
Happy holidays!
L and S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine, Spa