This must be one of the continental European's best kept secret holiday destinations. My wife and I were one of only 4 English parties at the hotel, the remainder being Belgian, Dutch, French and Turkish. So, where to begin? All the staff were able to speak a modicum of English, although they did persist in addressing us in French throughout our stay, but as the hotel is Belgian owned I suppose that is to be expected. Cleanliness was impeccable both in our room and all the public areas. We were never presented with a dirty piece of cutlery or crockery in any bar or restaurant area. The food was incredible. My wife is vegetarian but still had multiple choices at every meal rather than the ubiquitous salad. There was so much choice for us it was really difficult to decide what to have. Why is it that salads abroad always have so much more flavour than British salads? If we had wanted to, we could have eaten virtually non-stop from 7.30 a.m. to 2.00 a.m. the following morning in one restaurant or another. On the subject of food, though is a rare black(ish) mark for the hotel. The cold food counter, whilst refrigerated, is in a covered outside area of the restaurant, which allows insects easy access to the platters. Anyone availing themselves of one of the sweet sauces should watch out for wasps having a swim in the bowls. Despite the bowls having covers on them, the wasps crawl down the ladles and meet a sugary end shortly thereafter.
Leaving food, the animation team worked hard and there were daily activities in or around the pool daily, but they didn't pester everyone to join in, the activity was announced and it was left to us guests as to whether we joined in or not, unlike some hotels we've been at where press gangs roam the pool and beach area grabbing unsuspecting people to make up numbers. Possibly it was because Continentals are more into games than us Brits there was never any shortage of volunteers taking part.
The overall atmosphere of the hotel is very relaxed, even the children were well behaved. There was no drunken or rowdy behaviour, everyone was intent on having a relaxing, enjoyable time. Additionally - there were always enough sunbeds!
All in all, this is a very good hotel providing excellent service with a continental flavour. Try it!

myself, husband and 13 year old daughter stayed at this hotel. we returned at the end of june. we agree entirely with the last 2 reviews with regard to how british people are treated,especially like the previous reviewer said the more rude and ignorant the belgians and dutch are towards the staff the better they seem to get treated. the situation with the sunbeds is a complete joke, we saw one person at 2.00am come and place his towel on the bed.
luckily we met a lovly welsh family,(we thought we could all gang up together) no chance!!! i was furious one evening when a mixed nationality group including ourselves came through the gate when security heard our english accents we were the only people asked to show our passes. it's such a shame because this is a great hotel with staff that really try hard to help.
i would have returned to this hotel had we beeen treated equally like the previous reviewer said we've all paid the same money (perhaps some more than other's)part of travelling abroad is certainly about meeting other nationality's but not to feel you are somehow beneath them.

We were really looking forward to our holiday having paid above what we normally pay, and after having read all the reviews we were expecting something really special.
The accomodation is outstanding, rooms very modern and clean, The public areas are beautiful and views breathtaking----then you meet the rest of the guests, Belgian and Dutch guests are the majority at approx 100/1!! All that i am going to say is that i have never come across so many people in one place who you could only describe as unfriendly and very ignorant, i dont need to go into detail all i need to say is-sunbeds and queues!!!
The best of it is that the more they click their fingers at the waiters and treat them like skivvys, the more the waiters pander to their every whim!
Us Brits are treated like second rate citizens, there was ony a few of us there and we all felt the same- we discussed it at the nightly 'table dash and grab a sofa race'
I agree with the previous review. Our money is as good as anyone elses and i expected to be treat equally but sadly this isnt the case.
Another thing i would like to point out is that there isnt much choice of food for children or free ice-creams, you are able to buy them in the hotal shop but at about 3 quid a shot just how many are you willing to buy!!
We still enjoyed the holiday and cant fault the hotel or location but i feel that we werent really welcome and wouldnt return- my rating of above average is based on the hotel and location.

I must agree with the other reviewers opinions regarding this hotel's facilites however I must inform you of the issues my family had.

We have just spent the past fortnight at this lovely hotel, but must state that if you are British you will get second rate service, as most of the staff struggle to speak or understand English, and particularly at the bar overlook you on a frequent basis (even when only ordering coffee)

This is not the place to take children of 12 and 10, who quickly became very bored, as they are not accomodated in any way.

We also found brocheure inaccuracies. Don't expect daily ice cream for the children this does not materialise, nor does the rep Kelly, what a waste of time.

This hotel is too isolated for the family to enjoy!