I travelled with my partner in late April/early May 2013. How this hotel gets good ratings I have no idea.
The room was dated and in need of modernisation; the bathrooms all around us had very noisy toilet cisterns. The double bed was made up with 2 single sheets spanning it, & 2 single blankets, meaning you either got tangled in the many layers or found your feet outside the covers. When we asked the Hotel's Customer Relations guy (Rus) to sort it, nothing happened. He shrugged and promised to sort it, but the problem was not rectified until we chased up reception.
The room was only serviced twice in our 6 night stay & on both occasions we had to chase up reception as our room had been missed by the cleaners even after we hung the "Please Clean" notice on the door for 2 days! It became a game, have they cleaned the room or not? Unfortunately it was mostly not.
The food was average, and never labelled so you played dinner roulette each night. This was fine for us as we have no dietry requirements except avoiding lactose, but for anyone else you would not know what you were eating, meat/veg/nuts/wheat.
The AI drinks are limited and the bar was not open very late, so we went to local bars instead some nights.
As for Maria, the photographer I was not pleased to have a massive camera lense aimed at me whilst I was relaxing poolside as this had not been mentioned at check in and my permission not gained. She will leave you alone though if you ask her, but think it's better you are asked first, rather than having to opt out. I would not return to this hotel, or recommend it.
- Official Description (provided by the hotel):
- ALL INCLUSIVE CONSEPTA FEW INFORMATİON İS PROVIDED ABOUT ALL INCLUSIVE CONCEPTS TO OUR VALUED GUESTS. C/IN TİME : 14:00C/OUT TİME : 12:00 AN EXTRA DAY WİLL BE CHARGED FOR THE LATE CHECK OUTS FOR MORE INFORMATION, PLEASE REFER TO THE RECEPTİON DESK. ... more less