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“How is this classed as a 4?!” 2 of 5 stars
Review of Moonstar Hotel

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Moonstar Hotel
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Deniz Cad. No:60, Ortakent 48400, Turkey   |  
Hotel amenities
Ranked #29 of 30 Hotels in Ortakent
Brighton
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“How is this classed as a 4?!”
2 of 5 stars Reviewed May 7, 2013

I travelled with my partner in late April/early May 2013. How this hotel gets good ratings I have no idea.
The room was dated and in need of modernisation; the bathrooms all around us had very noisy toilet cisterns. The double bed was made up with 2 single sheets spanning it, & 2 single blankets, meaning you either got tangled in the many layers or found your feet outside the covers. When we asked the Hotel's Customer Relations guy (Rus) to sort it, nothing happened. He shrugged and promised to sort it, but the problem was not rectified until we chased up reception.
The room was only serviced twice in our 6 night stay & on both occasions we had to chase up reception as our room had been missed by the cleaners even after we hung the "Please Clean" notice on the door for 2 days! It became a game, have they cleaned the room or not? Unfortunately it was mostly not.
The food was average, and never labelled so you played dinner roulette each night. This was fine for us as we have no dietry requirements except avoiding lactose, but for anyone else you would not know what you were eating, meat/veg/nuts/wheat.
The AI drinks are limited and the bar was not open very late, so we went to local bars instead some nights.
As for Maria, the photographer I was not pleased to have a massive camera lense aimed at me whilst I was relaxing poolside as this had not been mentioned at check in and my permission not gained. She will leave you alone though if you ask her, but think it's better you are asked first, rather than having to opt out. I would not return to this hotel, or recommend it.

Room Tip: Ask for a newer room - the old block is crumbling with green chipboard furnishings
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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212 reviews from our community

Traveler rating
    41
    23
    23
    33
    92
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46
65
2
Business
0
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Turkish first
  • Any
English first
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 29, 2013 via mobile

Holiday we had was great, staff was realy friendly and helpful, especialy Rus who offered us to go to turkish bath which were incredible!!!! Everyone has to try that!!! Holtel - great value for money, had so much fun, entertainment was realy good aswell we were always buisy playing games and having lots of fun.food was also amazin, and drinks, have to try turkish raki:))) so if you need some info or help Rus is always there happy to help!:) and photographer girl she was brilliant made lots of good pictures:) we r deffinately coming back!!!

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed April 2, 2013

Just returned from a few nights in Bodrum while looking for a property to buy in and around Yalikavak. We needed a cheap hotel for a few days, while looking around the web for a cheap hotel that is open in March/April in Bodrum we noticed that other than 5* hotels there are very few hotels that are open until May.

Luckily we found this little gem, at first we were concerned by how cheap it was, I mean we paid £10 each per day for All Inclusive!! Breakfast was basic but plenty of fresh bread, Jam, honey and olives. Lunch we missed as we were out all day, evening meals were ok, Rice, Chips, Sausage, Salad and a chicken dish for the 2 nights we ate in, good flavour, everything was hot and cooked well, never felt like we needed more. Drinks, plenty of the Turkish beer Efes to go around, I must have drunk £20 a day in beer alone, like the odd beer or 10!

Bedrooms as the theme continues, basic but comfortable and clean, beds were firm and we had a good nights sleep.

Did not get to try the pool as it was not that warm and rained, but the whole hotel and staff give you a welcoming feeling and make an effort to converse with you.

Overall for a short break or a week in the sun on a budget, I honestly think it cannot be beaten.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hisarönü, Türkiye
1 review
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 27, 2013

we have visited moon star beach hotel this year, ıt was an amazing holiday staff food service and location was gerat,we will def.go back, ı can recomend you without thınkıng..They have got facilities for kıds aswell..

Room Tip: just see staff they will do their best for you..
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fethiye, Mugla, Turkey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 27, 2013

Myself and my family have stayed here numerous times over the years and also since 2009. It is a lovely family run hotel in a perfect spot in Bodrum. Far enough away from the noise and hustle of the town but just a 2 minute walk to everything you need. Beautiful hotel has everything you need friendly staff with great sense of humour would definately recommend! We will be back in may! Xxx

Room Tip: Rooms on the south side are quieter
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Moonstar Hotel

Address: Deniz Cad. No:60, Ortakent 48400, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Ortakent
Hotel Style:
Ranked #29 of 30 Hotels in Ortakent
Price Range (Based on Average Rates): $
Number of rooms: 92
Official Description (provided by the hotel):
ALL INCLUSIVE CONSEPTA FEW INFORMATİON İS PROVIDED ABOUT ALL INCLUSIVE CONCEPTS TO OUR VALUED GUESTS. C/IN TİME : 14:00C/OUT TİME : 12:00 AN EXTRA DAY WİLL BE CHARGED FOR THE LATE CHECK OUTS FOR MORE INFORMATION, PLEASE REFER TO THE RECEPTİON DESK. ... more   less 

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