Recently returned from what I can only describe as hotel hell. On arrival we were told that they did not have 2 rooms that we had paid for. I had to spend the first 2 nights on a makeshift bed in the same room as my parents. When I eventually was allocated a room is was right under reception area and next door to security. If you could call it that. The room was damp and in need of repair. The bed base looked like something retrieved from a rubbish dump. The food was ok if you liked chicken for every meal. The afternoon snacks were left over chips and noodles from lunch. The pol had no hand rail to assist access and egress from the water. My mum fell on her first try going into the pool. The staff were ok but the cleaners I would not pay with the holes out of washers. We were so glad when it was time to return home. Even on the day of departure the reception manager was to say the least quite rude. We advised we would like to keep a room as they did not have a courtesy room. My dad said in view of the inconvenience we suffered on arrival we should be able to keep the room without charge, so that we may shower and change as we were not being picked up till 6:30 in the evening. We were told the room had to be paid for or we could take a shower by the pool. I am not sure who rated this hotel a 4 star but I would not rate it with 1. I would advised anybody not to go to this place if you want a nice relaxing holiday because you won't get it. Across the road from the hotel there must be 5 or 6 six night clubs that start at 10pm and go on till 4 am. They all compete to see who can play the loudest music and because they all play different tunes all you here is the bass thumping away. I would say if you want to party all night and sleep all day you will love it here. I can quite honestly say that I have never been so happy to leave a place and will never return to the hotel hell.
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