our 3rd year back after 2 brilliant holidays at arya. some of the staff had changed which we knew about before we booked. arrived early hours the staff where all still up to greet us. the next morn the recep manager introduced himself which thought was nice of him, then i really saw a change. i dont now his name but he sat in reception watchin tv all the time, martin was doin all the work. had a problem with the shower it was cold reported this to him he said he will get it sorted, 4 days later still a cold shower he moved us. two days later he asked could he move us again. i hit the roof, he was very rude arrogant and looks down at women. one day he wore a tshirt that said good evening [----], now what sort of recep manager would wear that. he turned up in the mornin with his neck full of love bites a few of the guest had saw him goin into the hotel rooms, usin it as a brothel. the room we had was a good size and appeared to be quite clean. but as time went on we saw what was goin on, the cleaners would turn up to the rooms, leave the cleanin stuff outside the door go in the rooms turn the sheets over, mop the floor then go. all the guest had to ask for toilet rolls, clean towels and to have there beds changed. we went 8 days before our beds had clean sheets on. last year was brill, the cleaners came in every day left clean towels, toilet rolls cleaned the room and changed the beds, this year was very disapointin it has really let the place down, its such a shame as the staff, apart from him in recep, not martin, are fantastic. i wont be stayin there again but will be back to visit my friends. if you would like to have a holiday sharing your room with ants and cockroaches then go ahead and book, you wont be disapointed,by the way the restuarant which is being leased out to a lovley man is fantastic. the food is amazing and reasonable, and gino the chef and his team and all the rest staff are brill, love you all.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Shopping