I originally was planning to stay at KUUM for four days but cut the trip short. It was the most horrible time I've spent at a hotel. I think they've misunderstood the term "resort".
I was staying in room 54, ground floor. It supposedly was a junior suite with a sofa bed but there was no sofa bed !
Beautiful scenery and architecture
No one spoke English
The was no pool
The room service menu is limited and they don't pick up the tray till 48hours since we've called them.
The extra bed was uncomfortable, noisy, squeaky and folds with you in it
Our VIP car service never showed up at the airport and yet they still charged saying "it is your problem for not waiting and the car service is part of an agency, not the hotel responsibility" even though I've requested it via the hotel's website
When I asked for a car to drop me off for the airport at 9am two days in advance. The car never showed up (surprise, surprise) because acceding to the reception "no one is picking up".
No one speaks English
The hotel concierge told me the city center is 45min away and failed to inform me about the walk and public beach which was 5min away.
The main restaurant is open at 8,30-11am for breakfast and that's it.
Two other restaurants open at 8pm for dinner only (Italian and seafood)
Horrible guest relationship service and extremely rude
There are no activities other than "beach club", where a dj is present at the swimming are from 4pm-6pm
- Official Description (provided by the hotel):
- Kuum Hotel & Spa Bodrum is situated on the Bodrum Peninsula. This designer hotel offers luxurious rooms with a private balcony featuring panoramic views over the bay and the Aegean Sea. Facilities include an extensive SPA.The rooms at Kuum Hotel & Spa Bodrum are decorated with handmade designer furniture and carved natural stones. All rooms have free Wi-Fi, a flat-screen TV with satellite channels, and an iPod docking station.Guests can get a relaxing massage at the spa, which also features an indoor pool, a fitness centre, and a Turkish bath. Kuum Hotel’s wooden deck covers an area of 2000 metres and has direct sea access.The Kuum Restaurant offers international gourmet cuisine, including fresh seafood dishes. Guests can enjoy a tropical cocktail at the Lounge Bar.The city centre of Bodrum is 18 km from Kuum Hotel & Spa Bodrum. Free private parking is available on site. ... more less
- Reservation Options:
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- Also Known As:
- Kuum Hotel & Spa Turkey/Golturkbuku