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“Holiday from Hell” 1 of 5 stars
Review of Mandarin Garden Apartments

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Mandarin Garden Apartments
Gundogdu mevki 1313, Bitez 48400, Turkey   |  
Hotel amenities
Ranked #7 of 18 Specialty lodging in Bitez
Cork
Top Contributor
62 reviews 62 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
57 helpful votes 57 helpful votes
“Holiday from Hell”
1 of 5 stars Reviewed July 28, 2012

Where do I begin? Well, firstly I had read reviews and most said the complex was lovely. Ok, I will admit the pool area is lovely but thats as far as it goes. I would rate it 1 star and not 3 star. We booked 2 two bedroomed apartments and stayed for 2 weeks from mid July. I never saw such basic furniture in my life. The Direct Holiday advert stated 'tastefully furnished apartments'. These were anything but. If my son came home from his 1st year secondary school wookwork class having made it I would have given up hope of him ever passing the subject. The beds were the ones we laughed about 30 years ago when we booked a cheap holiday - cement base with a matress on top. The single mattresses were all lumpy, the pillows had seen better days, the windows wouldn't open, the doors wouldn't lock. During our two weeks both the handbasin and the toilet leaked. The apartment was to sleep 6 but there were only 3 cups, no cereal bowls, one saucepan and 2 little rings to cook on. The kitchen table would only seat 2 so everyone else ate on the balcony. There was no couch as such in the living area - just the 2 single beds. The permanent concrete bases prevented you from moving them so the bed also became a seat at the kitchen table. The kitchen table is also a permanent fixture.
But to top it all the electricity kept fading. It was as if there wasn't enough supply to go around. So then they started cutting it out for a few hours at a time. Of course this meant no air conditioning in temperatures of 50 decgees plus. The rep said it was an electrical fault in the area but we know that other apartment blocks didn't have the trouble we had.
The ancient air conditioning units got so confused with the electricity supply (or lack of it) and all the fading up and down, they gave up the ghost. So for 7 days we had no air con in 2 of our 4 bedrooms. We finished up dragging mattresses into the other 2 rooms and sleeping on the floor. Management and the rep didn't exactly rush to get things sorted. Our food had to be dumped because of the lack of electricity - you'd be amazed how fast things go sour in a fridge that isn't cold. The bar had no ice and the restaurant also had to stop serving food one evening. They obviously never heard of a GENERATOR. Then the rep didn't turn up in the middle of the crisis, with numerous families freaking out. After several phone calls, eventually, day 5 of our holiday, a Thomas Cook supervisor had to come to the complex. We got complaint forms. We were assured the electrical problem was sorted but well into the 2nd week, the electricity was being switched off (in the dead of night - but with no air con you soon woke up in a ball of sweat). One iar con unit was fixed on day 5 of our holiday, the 2nd wasn't fixed until day 8.
Someone forget to tell the bar staff that just because we are Irish, we don't have to pay Irish prices. 8 Turkish Lire for a 125 ml glass of wine and 6 Turkish Lire for a glass of beer. at a rate of 2.11 TL to the euro that works out quite expensive.
To be fair, the staff are all working with less than adequate resources. Obviously the owners see no point in spending money on the place.
This wasn't what I saved my hard earned money for.

  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Swedish first
  • Turkish first
  • Any
English first
Kilkenny, Ireland
2 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 22, 2012

i was in mandron gardens a few weeks ago and it was one of the nicest apartment complex i ever stayed in .the staff were nice and helpful.the apartments were clean and the complex was very nice. it had a few swimming pools and was less than 5 minutes from the beach i would go back there again

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cork
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 21, 2012

We stayed in mandarin gardens in early in July. The grounds were beautiful, apartments we're basic and small and the bathrooms needed a revamp.the beds could do with new mattresses. Staff were friendly and it was central to main strip. I would not recommend the jewellers on the site. The ocean jewellers in gumbet ( a five/ ten minute dolmus ride away) is way better value as you cut out the middle man. I would also recommend the blue moon restaurant as it was great value with excellent service and food, it's just off the main street ( try the chicken flame). Bitez is a lovely quiet area with no hassle walking along the strip.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 16, 2012

only had a one week holiday but loved every min off it .. booked on friday afternoon on the 6th july and flew ont on sat evening the 7th . last min holiday but one of the best ..rooms very basic but with temp at 45 - 48 degrees who would want to be cooking . anyway the food was so cheap to eat out was no point in coooking for yourself .. we found the staff all really nice Memid was lovely .. the turkey night was really good held every wed night .. costing only £12 each .. well worth it ... my Daughter and hubby went parasailing and only cost £47 for the two off them they had a great experiance. Bitez is a lovely wee place and so close to Bodrum etc so lots to do and see ..we always got a sun lounger with a cushion and didn`t find them shabby all very clean every where kept very clean and tidy . so nothing to complain about at all .myself my Husband and our Daughter aged 14 all had a very good weeks holiday .. only thing we were glad to come home for was that the rep told us on our way to the airport that it was the wasmest june and july in the last 3 yeary and that the heatwave was to reach 54 degrees but tuesday the 17th so don`t think we would have been able to stick that kind off heat .. as i said 45 - 48 degrees was way warm enough to stick .. but all in all a lovely holiday ..

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navan, Ireland
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 24, 2012

just spent two weeks there ,staff are very nice, but the rooms are big let down
very shabby, curtains dirty under sheet filthy ,gardens really nice, also the pool area
but only a few very old mattress for the sun beds. food was very limited, but we loved
bitez had some fab meals in the almera blue moon magnaura sultan . these apts
could really do with total revamp

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 17, 2011

just got back from manderine gardens was pleasantly supprised ,yes the rooms could do with a revamp , but they were clean and a good size staff are all very friendly and helpful, very relaxing and a good base for looking around bitez, would stay again ,

Room Tip: room 101 very quiet at the back of complex,
See more room tips
  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 31, 2011

This place has a kettle and all the simple things you need! the beds are ok they are changed every day! air con is free! turish night was good food was ok but their was flys all over the food yuck!!! night life at bitez is great the best place to go is the lemon tree!

  • Stayed August 2011, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mandarin Garden Apartments

Address: Gundogdu mevki 1313, Bitez 48400, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Bitez
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #7 of 18 Specialty lodging in Bitez
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Mandarin Garden Apartments Hotel Bitez
Bitez Mandarin

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