We have just returned from 2 weeks holiday at the Rixos Bodrum Hotel. The rooms are very basic for a 5* Hotel, dark and the wardrobes are tiny unless you get a deluxe room. The hotel was too spread out which was fine by us needing to do compulsary exercise after we ate a lot but others might find it excessive. The food is great with a good variety. The hotel is on the outskirts of Bodrum so unless you take a taxi which costs around £10 or the hotel's shuttle (6 Euros for return journey) the only other way of getting to Bodrum centre is the local minibuses which is rather difficult to get to because of how the hotel has been laid out.
The staff was good and helpful with one exception who happened to be the assistant front desk office manager. His attitude towards us was unacceptable. He had no intention of solving a mistake made on their behalf. In fact he claimed it was our fault. When finally the truth came to light instead of apologising and trying to make up for it the hotel asked us to keep it discreet. Far from professionalism and client handling skills.
The hotel's major clientele was from Russia who we found impolite and oblivious of other guests. So if you intend to have a relaxing holiday this is not the place to go!





















