We were travelling with a 10 month old baby, and stayed in the Salmakis Resort (not the Hotel part), since we thought that this would be more suitable for people with kids. These are our complaints:
When we arrived after a long day of travelling with a baby, we were told that they do not have a reservation for us (this is after I phoned the previous day to confirm our reservation and date of arrival and everything was ok). We argued with them for about an hour, after which they got the manager who miraculously "found" the reservation on the computer. When we got to our room, it was absolutely filthy - the bed was full of sand, the floor was dirty, the glasses weren’t cleaned, the "minibar" was a rusty old fridge with damaged cans of fizzy drinks. There were no cold water coming from the taps, the toilet didn’t flush properly. When we made the reservation we also booked a cot for our baby, but this wasn't provided when we got to the room. We phoned reception to ask for it - after waiting for 5.5 hours, it finally arrived - without a matress!! This was at 23h00 at night and our child was screaming for her bed by now. We were forced to make a makeshift mattress out of our own 2 pillows and a folded blanket - which meant we didn't have any pillows to sleep on ourselves. We asked for extra pillows the next day, but only got it 4 days into our stay. There were no baby food for sale at the resort, and nothing suitable on the menu, which she could eat. When we asked where we could find babyfood, they told us that "ready made baby food" is not for sale in Turkey. So my child (having no teeth) had to have yoghurt for breakfast, yoghurt for lunch and yoghurt for dinner for the 9 days that we stayed. We asked to have a kettle in the room, so we could boil water to make formula milk (which we brought with us), but were told that this is not possible. We therefore had to buy extra water to do this, in addition to our own drinking water – about 8l in total per day. The air conditioner in the room leaked on top of our bed where the pillows were supposed to be. So we had to turn it off at night when it was very hot and uncomfortable. We also thought that it was really expensive in the resort. A 2l bottle of drinking water is equivalent to €2, a glass of beer was about €4. The waiters were generally friendly, but there were about 5 waiters, and the dining room caters for more than 300 people at a time, which effectively meant that you ended up getting the drinks you ordered 20 minutes after you finished your meal. There are also vast areas of the resort which looks as if it's been unused for a while, and is generally falling into disrepair - such as a huge TV room, and a massive meeting / conference area - the windows and doors are wide open and are not locked up at night, so the whole place is full of dust and sand and leaves blowing in the breeze. In terms of pool side music they only have 2 CD's - the one has Turkish type of rock music and the other one elevator Celine Dion music. It drives you mental after day 3. Normally we are easy going travellers, but this place just felt like a total rip-off, money grabbing scheme!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun