Me and my friend have just got back from here. We loved it, there seem to be a lot of bad reviews recently some complaints are understandable however some are well over the top. It is not an expensive hotel to stay in and you get what you pay for! Yes the hotel rooms are small but personally i do not go on holiday to spend the week in the Hotel room.
There are a lot of stairs but not unmanageable by any means, and if anything a bonus a little bit of exercise hurts no-one.
99% of the staff are really helpful and friendly, there are a few that do not speak very good English and therefore may come across rude.
The evening entertainment and the team who run it are great, junior is really helpful as well and will book things for you, at a cheaper rate than you travel rep who takes a massive amount of commission.
One thing i do agree on is the comments on the Masseur he is creepy, slimey, pushy, do not trust him not a good guy! He doesn't actually work for the hotel. The Turkish bath operates from the hotel but is not actually part of it.
All in all i had an excellent Holiday and would go back tomorrow!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.