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“Excellent hotel” 5 of 5 stars
Review of Swissotel Ankara

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Swissotel Ankara
5.0 of 5 Hotel   |   Yildizevler Mahallesi | Jose Marti Caddesi No: 2, Ankara 06550, Turkey (Çankaya)   |  
Hotel amenities
Ranked #4 of 150 Hotels in Ankara
Certificate of Excellence 2014
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed April 15, 2014

While staying here I used the spa. The staff were extremely nice and helpful. Rooms were acceptable size, very clean. Didn't have enough coffee and tea supplies in the room which was disappointing. Buffet lunch was wonderful but on the expensive side. Disappointing breakfast buffet.

Stayed April 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IremEvsen, Halkla İlişkiler Müdürü at Swissotel Ankara, responded to this review, June 19, 2014
Dear Guest

Thank you for taking the time to share your comments regarding your recent stay in our hotel. Your comments are really helpful for the entire Swissôtel team and encourage us to improve our services.
Once again thank you for choosing to stay at Swissôtel Ankara and we are looking forward to welcoming you back in the not too distant future.


Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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235 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Bangkok
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 13, 2014

We stayed at Swissotel Ankara on April 10th, 2014. The hotel is situated in a kind of Ankara residential area so it is quite tranquil. The room is clean and smell good. The bed is comfortable. Staffs are helpful and understand english pretty well.
We really enjoyed the breakfast; it is the first hotel since we arrived Turkey that they do have bacons for breakfast.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IremEvsen, Halkla İlişkiler Müdürü at Swissotel Ankara, responded to this review, April 16, 2014
Dear Swissôtel Guest,

Thank you for taking the time to write a review on Tripadvisor. We are pleased to learn that you have enjoyed your stay in our hotel. Your comments are a big motivation for the entire Swissôtel team. Thank you again for choosing Swissôtel Ankara for your recent stay and hope look forward to have the opportunity of welcoming you back soon.

Best Regards
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Toronto
Top Contributor
122 reviews 122 reviews
93 hotel reviews
Reviews in 58 cities Reviews in 58 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed February 21, 2014

Excellent hotel. Enough said.

It is not cheap, however it certainly makes up for it, both with its location, and the quality of sleep, as well as the breakfast - one of the best buffet selections I've seen in a while.

A definite repeat.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
irem e, Public Relations Manager at Swissotel Ankara, responded to this review, March 11, 2014
Dear Guest,

We would like to thank you for choosing Swissôtel Ankara as your home during your visit to Ankara. Thank you very much for taking time to share your comments. It is nice to know that you enjoyed staying in our hotel . Looking forward to welcoming you back in Swissôtel Ankara for your recent visit to Ankara.

Best Regards,
Swissôtel Ankara, Management Team
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Bangkok, Thailand
Top Contributor
52 reviews 52 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 12, 2014

I stayed at Park hotel before which is a few minutes from Swissotel, this is naturally a far superior hotel. Service was professional, rooms were big and spacious, food was good and the gym and spa was the best I'd experienced in Ankara (better than the Hilton). Location wise, while it is central, you would still have to take a ten minute taxi or a forty minute walk if you want to go to the shopping and dining street in Tunale or Filistine Cadessi, in this way Hilton and Sheraton sits right in the middle of these hot spots. Still a great experience.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IremEvsen, Public Relations Manager at Swissotel Ankara, responded to this review, April 4, 2014
Dear Guest,
We would like to thank you for choosing Swissôtel Ankara during your visit . Thank you very much for taking time to share your comments. It is nice to know that you enjoyed staying in our hotel . Looking forward to welcoming you back in Swissôtel Ankara for your recent visits.

Best Regards,
Swissôtel Ankara Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edirne
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 5, 2014

This is a very nice modern hotel with a good location. The staff are well trained and very helpful. Great breakfast. Good and strong wi-fi. Rooms are very clean, modern and comfortable.

The only dissapointing thing was the Executive lounge. It was almost abondened. The quality of the service and food were terrible.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IremEvsen, Halkla İlişkiler Müdürü at Swissotel Ankara, responded to this review, June 19, 2014
Dear Guest,

Thank you for taking the time to share your comments regarding your recent stay in our hotel. Your comments are really helpful for the entire Swissôtel team and encourage us to improve our services.

It was a pleasure to learn that in general you enjoyed our hotel. Your kind comments concerning our service quality and the rooms are very much appreciated.

Once again thank you for choosing to stay at Swissôtel Ankaral and we are looking forward to welcoming you back in the not too distant future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2014

although the hotel has been placed somehow far from the center of the city, I love the calm and cozy area of the hotel. In addition the service of the hotel was excellent, we have asked for a bed for our child and we received it within a minute. we've asked for repairing the lamp and door of the toilet, they made it within 5 minutes. All the staff were very polite and smile all the time. The breakfast was good. I love the fresh orange juce and Turkish tea in the morning. Turkish Hamam, pool, Sona and the Relaxing Room were excellent. The size of the rooms were very good, we have placed a bed for my mum and one for my son without any problem. I had the pleasant stay there and will choose it again.

Room Tip: our room was on the street view, and since the street was quiet there was no problem.
See more room tips
  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IremEvsen, Public Relations Manager at Swissotel Ankara, responded to this review, April 4, 2014
Dear Valued Guest,
Many thanks for your comments regarding our hotel and staff during your visit. We are delighted to hear that you were happy with our property.

We hope to welcome you back soon.

Best Regards,
Swissôtel Ankara Management Team
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Istanbul, Turkey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 1, 2014

I usually travel to Ankara twice a year and this time I chose to stay at the Swissotel. I was very satisfied by my choice as this hotel offered everything you would expect from a luxury hotel. The rooms are nice with modern design and the food was ok by international standards. The hotel has a lot of staff that served us well and the location was quite convenient if you want to move around the city. I would recommend this hotel !

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IremEvsen, Halkla İlişkiler Müdürü at Swissotel Ankara, responded to this review, June 19, 2014
Dear Swissôtel Guest,
Thank you for taking the time to share your experiences in Tripadvisor, we are pleased to learn that you have enjoyed your stay in our hotel, especially your nice comments.
Thank you again for choosing Swissôtel Ankara for your stay in Ankara and look forward to welcoming you back soon.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Ankara

Address: Yildizevler Mahallesi | Jose Marti Caddesi No: 2, Ankara 06550, Turkey
Location: Turkey > Ankara Province > Ankara > Çankaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Ankara
#3 Business Hotel in Ankara
#5 Romantic Hotel in Ankara
#14 Best Value Hotel in Ankara
Price Range (Based on Average Rates): $
Hotel Class:5 star — Swissotel Ankara 5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Swissotel Ankara Hotel Ankara
Swissotel Hotel Ankara

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