we stayed at this hotel for 1 week and we are really satisfied.
1- very friendly staff, they are always there to help you. just a second after you call reception to fix something, someone ring your door bell to fix the problem. they help you to find the address you search and give you a map and give you phone number and tell "don't hesitate to call the hotel if you have a problem". they are very polite and always welcome you with a smile and hello. at the breakfast sallon, there are staffs wich always asking to fill your cup with fresh tea or coffee or bringing juice for you with big smile. even the hpouskeeping ladies who can't speek english at all, say hello to you and smile.
2-rooms are clean and the bed shades, the bathroom and everywhere in the hotel is tidy and fresh looking. they clean your room every morning
3- location is very good. a bus stop just in front of the hotel's door and lots of minibuses pass by the hotel and you can find one for everywhere you want to go. for central areas like kizilay and ulus and for night life like tunalli hilmi street. also you can find nice shops around the hotel in walking distance and also many food options and grocery stores. also you can find a very good confectionary for eating turkish baklava with turkish black tea (the name is"shark tatli"). the hotel is situated in a very good area of the city which is very tranquille, without traffic jams and it is safe.
4- breakfast has good quality and variety. you can eat breakfast in a nice sallon with windows to the swimming pool and outside area with lots of pines.
5- there is a gym with enough equipments and sauna, you can use from 7:30 morning to 11:30 evening.
6-they exchange money with an acceptable rate, it helps you because exchange centers in the city are closed after 6:00 pm
7- you can find people who can speak english good
8- aircondition works properly
9- nice swimming pool but not large sized one!
1- the biggest problem of this hotel is the internet network. you can barely use internet in most of rooms and just some parts of lobby. they know about this problem but I think they don't really want to do something about it, so, if you need internet, this hotel is not a good choice.
2-some of the rooms are really small(but not mine)
3- the tea facilities in the room are not free and there is no bottle of water for free
4- there is no devided smoking floors, you can smell the smoke in the corridors
rooms with the park view are quieter and nicer
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.