We were booked into the Ramada for a business meeting in a nearby office tower. We ended up walking out of the hotel at 3am due to the unbearable heat in the room, around 28C. We were told the AC didn't come on until 8am. They did supply an oscillating fan, that clicked rather than oscillated, so that made things worse as it was then noisy as well as hot.
This is not to mention the weirdly modernistic designed bathroom, whose sink provided a good hiding place for the cockroach my wife found.
The staff was helpful, at a level I would expect for 4 star, but the building structure is about 1 star.
We moved to the Marriott down the road and were thoroughly satisfied, and is highly recommended if you need to be in this part of Ankara. We did not check out the Movenpick next door, but we have been told it is quite acceptable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 5, 2013
Report response as inappropriate
Thank you very much for your constructive criticism as such comments will guide us to strive only for the best. The heating problem you have experienced is due to the central system we have in our hotel and is under revision. The clicking of the oscillated fan has been informed to our technical staff and will be go to maintance.As for the insect situation in the bathroom, I must say as Ramada Plaza Ankara we go above and beyond our standards and receive extermination services every month to assure our guests safety. Upon your complaint, the insect pest control firm has confirmed with an official certificate that we do not have any activity of insects or pests on our hotel premises. This is something that we take very seriously and we will take every action in our power to assure the safety of our guests and our staff.
I want to personally apologize on behalf of our team for this unfortunate experience and most definitely would hope to see you again at Ramada Plaza Ankara.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.