I stayed one night while I was on a tour. The staffs are very attentive and provide excellent service. One of the legs of my suitcase was loosen and the bell boy sent a technical person to my room to fix it after he delivered my suitcase. That night was raining and we wanted to visit the big mall next door (less than 3 minute walk) after dinner, the front desk staff was able to loan us umbrella. Thanks to them, my wallet became less weighted and my wife was a little more happy than me. It is a great plus for tourist with a shopping mall nearby. The breakfast buffet is also very good with many choices and quality is quite good. Also, the management seems very concern on customer satisfaction, which is good. My wife found out there was only 1 bottle of complimentary water in the room. So she asked the front desk AFTER we checked out in the morning, the staff immediately call the lobby restaurant where we have our breakfast and give us a bottle of water. Very nice gesture.
The only downside is that I didn't see dinner buffet like other hotels would offer. We only had set dinner that night and it is not Turkish at all (except for the desert). My suggestion is to offer more Turkish cuisine choices for guests. The room is very clean and quiet as expected. But the ice machine on my floor didnt work and I had to call to have a person to fix the TV remote (replace a different one) to be able to watch TV.
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza Ankara, the ideal location for business travellers visiting Ankara. The hotel is situated next to the biggest shopping mall complex of Ankara and only minutes away from major Ankara tourist attractions, such as the Ataturk Mausoleum, Anatolian Civilizations Museum, Roman Bath and Temple of Augustus and also Crowne Plaza Ankara offers spectacular views of Ankara. Crowne Plaza Ankara features 263 contemporary style bedrooms, all individually air conditioned offering guests a comfortable, warm and friendly stay. All our rooms have direct dial telephones, modem points at work stations and satellite television. The hotel also has underground car-park facilities. The Crowne Plaza Ankara is in close Underground Station, leading you directly to the heart of Ankara. We are proud to offer a great product combining convenience of location with the quality and value for which the Crowne Plaza brand is famous throughout the world. ... more less
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