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“Airport pickup service” 2 of 5 stars
Review of Swagman RPL Hotel Manila

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Swagman RPL Hotel Manila
2.0 of 5 Hotel   |   411 A Flores St | Ermita, Manila, Luzon 1000, Philippines (Ermita)   |  
Hotel amenities
Ranked #85 of 105 Hotels in Manila
Sydney
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Airport pickup service”
2 of 5 stars Reviewed January 6, 2014

The only positive about this place is the airport pickup service. We only were staying there because we were travelling on the bus and ferry to Puerto Galera the next morning. The room was run down and the bathroom plumbing malfunctioning.

Room Tip: Stay at the Bayciew or some other hotel nearby
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  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
    4
    16
    31
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    38
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Swedish first
  • Any
English first
Brisbane, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed December 11, 2013

We usually book this hotel as they pick up at airport (haha) we ended up paying P800 for an airport taxi as we were tired after 16 hours travel, the food was expensive an horrible, I've been staying at Swagman every couple of years for the last 20 years and its really gone to the dogs

Room Tip: use another hotel
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  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Latrobe, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 8, 2013

It amazes me why other hotels in Manila do not provide a "free" airport pickup service as Swagman hotel does.

I have contacted other hotels about this service & yes, they will pick you up but at a minimum cost of 700 pesos which is at least twice the going rate for a taxi. If a van is required then it will cost in the vicinity of 1500 pesos to hotels in Metro Manila.

Getting from NIAI airport into town can be bad with taxi drivers wanting to rip off everyone by whatever means.

I am certain if other hotels had a "free" service of this kind, their guest numbers would increase significantly. Even if hotels clubbed together, having one suitable vehicle serving 3 or 4 hotels.

I am sure the "free" Swagman transport is built into its hotel prices quite subtly and that isn't an issue. The big issue is getting safely & efficiently from the airport to the hotel.

Other hotels need to learn from this rather than having an attitude of "Let's get them for everything we can." Swagman Hotel runs a 2 hour shuttle service to & from all airports every 2 hours. It is one thing they do well.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed September 27, 2013 via mobile

The only reason anybody would stay at this mediocre pub is because of the Swagman Travel service who only take cash. This makes it difficult if the ATM machines don't work! The hotel has a "screw you" attitude. So I missed my connection and regretted staying in this dump of a hotel.

  • Stayed September 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bangkok
Level Contributor
70 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
2 of 5 stars Reviewed September 19, 2013

This was one of my first adventures in the phillipine hotel scene.and it scared the hell out of me.The room small and smelly,everything not working.everything.So hot that i had to leave too lobby to get cooled down.The looby-2 people working and 5-10 old sweety ausiess with their child brides shouting over a cent or less to make a maskulin point.The door vell maned as there is a horde of begggars and vendors trying to get in to sell total usless stuff to people with not a clue lol.The resturant-big meny-big money-all aussie and snacks for locals.I used to eat outside at the wendys hamburger,but it was so mutch hassle with beggers,glue kids and people inviting ur home on a friendly card game that i just,changed hotel.the hotel awfull,area dangerous,staff medium,owners,i suppose they dont care...only positive ..they have a shuttle buss here,get on it and get away.....

  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 25, 2013

I understand the Hotel changed hands last year,my last stay was average to say the least ,but recently I had to collect a friend who was booked in here and it was all good. We used the Hotel twice and the staff are brilliant. The food is great, ,the beer was cold and served with a smile, a duet played background music and they were good Upon my return to send my friend off , I was upgraded at no cost to a room that had just been refurbished .Split cycle air-con, new bathroom and toilet,the photos tell the story, it was a huge advance for this friendly hotel going forward.For good food, friendly service and a comfortable way to relax this is the place.Try it, we found it to be very comfortable and will use it again. Free pickup from airport and back, that's good value

Room Tip: Keep to the third floor and near the front, avoid the top floor at all cost unless you are a sound s...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ravenshoe
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 18, 2013

one word says it all FILTHY. the bed cover and sheets were filthy. we booked for airport pick up but only by chance we located a Swagman person who organised our transport then our booking was not recorded although we had paid in advance and we were upgraded to deluxe room. What ajoke, hate to think what the other room was like.

Room Tip: Our room was deluxe--can't imagine what the others are like.---NEVER AGAIN
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  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swagman RPL Hotel Manila

Address: 411 A Flores St | Ermita, Manila, Luzon 1000, Philippines
Location: Philippines > Luzon > Metro Manila > Manila > Ermita
Amenities:
Business Center with Internet Access Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #85 of 105 Hotels in Manila
Price Range (Based on Average Rates): $
Hotel Class:2 star — Swagman RPL Hotel Manila 2*
Number of rooms: 57
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Also Known As:
Swagman Rpl Manila
Manila Swagman Rpl Hotel

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