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“An amazing hotel that's worth every penny -especially in Manila.” 5 of 5 stars
Review of Hyatt Regency Hotel and Casino Manila

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Hyatt Regency Hotel and Casino Manila
4.5 of 5 Hotel   |   1588 Pedro Gil cor MH del Pilar | Malate, Manila, Luzon 1004, Philippines   |  
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Ranked #12 of 103 Hotels in Manila
Phnom Penh, Cambodia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“An amazing hotel that's worth every penny -especially in Manila.”
5 of 5 stars Reviewed July 20, 2014

Let me try to say this nicely - Manila is NOT the nicest city in the world. hahaha. It can be dirty, dangerous, and hard to get around. But this Hyatt is like an oasis in the middle of all that. It's not cheap - but well worth it, with myriad restaurants, bars, conference rooms, lounges, a casino, an INCREDIBLE full fitness center and spa, pool, tennis courts, etc. It's only a block or two from the giant Robinsons mall, and there's really not much else you need in Manila, especially if you're flying in or out for business or on your way to Palawan or Boracay, etc. By the way, the rooms are huge and modern and impeccably nice - with great views of the water!

The staff is super friendly and nice in traditional Filipino fashion. I just spent a whole year in Asia and this was one of my fav hotels - though I could only afford it for my last two nights!

***

Hi there! My name is Norm Schriever and I’m an author, pro blogger, cultural mad scientist and enemy of the comfort zone. But mostly I’m just a regular dude from the U.S. who thought there must be more to life than working and playing it safe. So a few years back I quit my job, got rid of all my possessions, and followed my dream of traveling the world and writing about what I saw and experienced.

I hope my words will help people, somehow making the world a better place. You - as a traveler and kindred spirit - are a big part of that goal. So please reach out to me if you need any help or just want to say hi.

Email: hi@NormSchriever.com
Twitter: @NormSchriever
Website and blog: www.NormWrites.com/blog

Room Tip: Ask for water view
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  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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448 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Orlando
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 18, 2014 via mobile

My family and I arrived in Manila on June 23, 2014 and we stayed at Hyatt Manila. My family had a great impression with the Philippines thanks to the very friendly staff, clean rooms, magnificent views from our rooms and excellent service. The front desk staff; Cath, Anna and Sheila who assisted with my reservations and rooms; Peter, Concierge Manager on duty who arranged our van, Miguel at Concierge, Dan, Rolan and Miguel who facilitated loading our luggage to our van, and to Miguel and staff at the restaurant who served us delightfully our first meal on Philippine soil. To all, thank you to an unforgettable experience!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 11, 2014

Just want to recommend this place for Lunch if you like Dim Sum, it's very good. 5 of us went and we will come back again!

Staff are also friendly and happy.

Get here for 12pm because the buffet ends about 14:30

We paid 888 each, they make there money on drinks!

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 10, 2014 via mobile

We celebrated my parents' 50th wedding anniversary at Le Salon and we received nothing but praises from the guests on how well organized the place was and how well-mannered the staff was. Rachel Yam was the event organizer and she made sure that our wishes were met most especially those last minute requests. Our parents will forever remember that night, thanks to Hyatt and Rachel. Very professional crew who will try everything to cater your needs and not disappoint. Great job Hyatt!!!

Stayed July 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 7, 2014

The hotel and staff were amazing. This is what I expected from The Hyatt. Unfortunately, the location is really shady. I did not want to walk by myself anywhere outside the hotel ground. However, there are security guards and the elevator require a key for it to work. Overall, it was a good experience. The staff made my stay very pleasant.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, Delhi, India
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 6, 2014

Well as the name says the biggest attraction is the Casino and if you are staying in this area this is the best hotel. The other biggest attraction is the location itself. With malls and the beach nearby who can complain.
About the hotel the rooms are nice and clean but might have a damp smell in them. So must leave a note with the staff to turn on the Aircon well before you check in. The rooms are average if compared to other 5 stars I ve stayed in Manila and elswhere.The beds were comfortable and I had good sleep. Room service was nice as all over Philippines.
Did not have any complaints at all during my stay. Food was good but can improve more on the buffet menu.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Top Contributor
134 reviews 134 reviews
40 hotel reviews
Reviews in 54 cities Reviews in 54 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed June 30, 2014

Hyatt Regency Manila on the INSIDE has all the amenities of a standard *****hotel: nice public spaces, good restaurants, friendly service, a reasonably sized swimming pool ... Rooms look tired and need renovation; bathrooms have a strange halfsize bathtub. What remained a puzzle was a lingering odour of stale cigarette smoke - perhaps because the airco system is shared with the casino? Step OUTSIDE of the hotel and you are in a very seedy part of Manila. Hustlers, harrassers and hookers are waiting, and the local scene is generally unpleasant.

Room Tip: High rooms advised 20th floor up if you want to look beyond the surrounding skyscrapers.
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Hotel and Casino Manila

Address: 1588 Pedro Gil cor MH del Pilar | Malate, Manila, Luzon 1004, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Manila
#7 Luxury Hotel in Manila
#7 Spa Hotel in Manila
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hyatt Regency Hotel and Casino Manila 4.5*
Number of rooms: 376
Official Description (provided by the hotel):
Hyatt Regency Hotel and Casino Manila is a deluxe 5 star business hotel situated at the heart of Manila and in close proximity to the convention centers, shopping malls and historical attractions. Welcoming and spacious, the 376 guestrooms and suites are all designed with high ceilings and large windows to fully showcase the breath taking views of the Manila Bay sunset. Featuring four presidential suites where luxury and decadence meet, our full-time dedicated butlers attend to every smallest detail round the clock. Stay connected with WiFi in our guest rooms and restaurants or while enjoying a leisurely afternoon by our poolside featuring a 25-m outdoor lap pool, children's pool and Jacuzzi , all providing a tranquil escape from the bustle of Manila. Home to the award-winning restaurants in the city, enjoy perfectly prepared steaks at The Fireplace, authentic Cantonese delicacies at Li Li or visit Market Cafe for a truly international dining experience showcased through its live and interactive kitchens. Unwind at The Lounge over a refreshing cocktail or indulge at the Pastry Boutique offering a sinful selection of chocolates, pastries and cakes.Offering several leisure and entertainment facilities, pamper yourself with our signature treatments by visiting The Spa at Club Oasis or try your luck at the Casino-Filipino complete with two levels of executive floors studded with gaming and entertainment offerings. Choose from numerous event venues, tastefully appointed and fitted with technologically advanced equipment, making them an ideal setting for corporate meetings, weddings or any social events. ... more   less 
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Also Known As:
Hyatt Hotel Manila
Hyatt Hotel Philippines
Hyatt Manila
Manila Hyatt

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