We book the room 5 months in advance then on check in had to wait 2 hours for the room to be cleaned. The air conditioner only blow slightly cool air the cover keep falling off of the air conditioner unit. The shower had no pressure and only a trickle of water would come out. We had to ring them everyday to get them to make up the room. Then on check out they charged us for a hair drier that was cracked, that we never used. On complaint they claim that they check the room every day when they clean it but since they didn't clean the room until we asked and we were there when they cleaned it I know this didn't happen. Booked hotel transfer to the air port and they supplied us with an outside van at full hotel transfer rates with out letting us know. Have stayed a lotus garden 5 times previous but never again. Would not recommend.
- Also Known As:
- Lotus Garden Manila
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