Reason for giving this low result is mainly due to reception services... your first point of contact and also by comparing with other Sofitel standard in the world.
Room was clean but smelled liked it had been looked out for a few weeks. Spa was not open as re-furbishing at the time (this could happen) but no other services were offered. We were told to get in a cab and go to a place called "blue Lotus" This place was not the cleanest...
On our first night (Friday) a big party was happening just under our window (under a large tent - being part of the hotel) and we had to take sleeping pills.The next day I went to reception and they changed us room but the same thing happen but the room was not as nice - no bath tube in the second room. At the reception no-one seemed concerned by the inconvenience cause to us.
One good thing about this hotel is that you can book a club room , little bit higher rate but worth it) and you can benefit from the club on level 10 , In this rate, the breakfast is included so are your drinks and snacks- Also free internet.
For member of the ACCOR PLATINUM CARD. Forget about any advantages !!!!
- Also Known As:
- Philippine Travel
- Sofitel Manila
- Accor Philippine Plaza Manila
- Philippine Plaza
- Hotel Philippine Plaza
- Hotel Philippine
- Sofitel Philippines
- Sofitel Philippine Plaza
- Manila Sofitel
- Westin Philippine Plaza
- Official Description (provided by the hotel):
- Sofitel Philippine Plaza Manila Hotel is a unique 5 star luxury hotel in Manila with a resort setting close to Mall of Asia, Manila Ocean Park, Intramuros, US Embassy, PICC and major tourist spots in the Philippines. Sofitel 5-star accommodation includes 609 rooms and suites boasting of balconies and spectacular views of world famous Manila Bay sunsets. ... more less
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