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“6 NIGHTS....VERY GOOD..WOULD REVISIT” 4 of 5 stars
Review of Ramada Manila Central

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Ramada Manila Central
3.5 of 5 Hotel   |   Ongpin Corner Quintin Paredes Sts, Manila, Luzon 1006, Philippines   |  
Hotel amenities
Ranked #9 of 104 Hotels in Manila
sydney
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“6 NIGHTS....VERY GOOD..WOULD REVISIT”
4 of 5 stars Reviewed June 6, 2013

I went to this hotel with solid expectations and most were met or exceeded.

Room is A1. Features all worked including Sony TV, mini-bar, safe etc. Shower/toilet all fine...very good for the Philippines.

Full glass windows could be effectively screened with block out curtains or a simple light-reducing curtain.

i was keen on the gym and I was not disappointed. Of course I was not the standard of a Pro Gym but it was very good for the basic fitness guy.

Staff were A1 at all times and all levels.

Only side that was not perfect was the food. Nothing wrong with it, just a limited range. Buffet breakfast was fine but not as good as the cheaper Manila La Corona I'd stayed at 2 weeks earlier.

If, like me, U have an interest in that part of Manila's history, location is A1. Staff will go out of their way to arrange cab or other transport for you, lend U an umbrella, inform U of security issues etc.

Room Tip: If U have an interest in the nearby basilica, ask for a room with a view....you will be amazed !
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randie G, Rooms Division Manager at Ramada Manila Central, responded to this review, June 11, 2013
Dear Guest,

We are equally happy and thankful to know that we have met your expectations. Rest assured that the management team will continue to give its best efforts in training the team members to ensure an A1 service that truly made a mark during your visit.

Research and development is one of our top priorities hence breakfast selections will surely be improved.

Thank you for taking the time to share your Ramada Manila Central story and we look forward to welcoming you again!


Sincerely,

Randie Gutierrez Jr.
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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126 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2013

Stayed in the hotel for three days. Came all the way from Manila to Canada to attend a business meeting. The moment I entered the hotel I knew this is the best hotel I have ever stayed at. The staff were so friendly and accomodating. The rooms are clean. Everything is just so good about this hotel. I have travelled all over the world, stayed at different hotels but this hotel is the Best hotel ever! Kuddos to the Staff and the Managers! I will definitely recommend this hotel to my colleagues whenever we have meetings here in Manila.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randie G, Rooms Division Manager at Ramada Manila Central, responded to this review, May 30, 2013
Dear Guest,

Thank you for taking some of your valuable time to share your experiences about your recent stay at Ramada Manila Central. We are very pleased to know that we had exceeded your expectations. Your feedback is very important to us and I can assure you that we will strive more to do everything possible to create a more enjoyable experience for each of our guests. We know you have a choice in hotels and we are delighted that you chose ours.

Again, thank you and we hope to see you again!


Randie Gutierrez Jr.
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quezon City, Philippines
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2013

Stayed in this hotel last month for a few nights. I have to commend the excellent service of the staff! The hotel's location is perfect if you want to get around Manila and the Binondo area. Highly recommended! If ever I'm in the area I will definitely stay there again!

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randie G, Rooms Division Manager at Ramada Manila Central, responded to this review, May 30, 2013
Dear Guest,

Thank you very much for sharing your wonderful experience about your last stay at Ramada Manila Central. To know that Ramada Manila Central is your preferred hotel in Manila really makes our job truly rewarding. It inspires us to do more to make your stay both enjoyable and memorable.


Again, thank you and we look forward to welcoming you again.


Randie Gutierrez Jr.
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 15, 2013

EXCELENT STAY, VERY HUMBLE STAFF.
Havingbeen to Manila beforem choosing this hotel I was pleased for my choice.
This is a no fuss hotelmand though close toabusy inetrsection, the wam welcom and contunied wonderful service by staff makes the stay very comfortableThe Can - Do attitude is Excellent here.

Room Tip: Corner suites are large and sunny
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randie G, Rooms Division Manager at Ramada Manila Central, responded to this review, May 20, 2013
Dear Guest,

We sincerely thank you for sharing your wonderful experience about your recent stay at Ramada Manila Central. Rest assured that we will continue to work hard to give the best experience and the most memorable stay.

We hope to be of service to you in the future.

Again, thank you for giving us your feedback and if I can be of assistance to you, don't hesitate to contact me directly at 6325886641.

Sincerely,


Randie Gutierrez Jr.
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 15, 2013

Stayed here for 9 nights check-in April 30 check-out May 9, 2013. Came all the way to Manila from California (3 adults and a child) to attend a family wedding. Rooms are clean with all the amenities found in most US hotels with the same rating. There was round the clock cable TV with all the stations like animal planet, discovery, national geographic, biography, food network etc. just like in the US plus some local channels. The AC is super cool and is a welcome relieve in Manila hot humid weather. Got an upgrade from Deluxe to Executive when we checked in. Hotel receptionists and staff are very courteous. Bellhop helped us load our luggage from basement garage up to our room on the 14th floor. You need a key card to activate the elevator to get to your floor. Same key card is used to open door and activate electricity/lights/AC. So security wise is pretty safe. Breakfast buffet is included with your stay. Caveat, if you are a westerner the breakfast menu may not suit you palate. Since majority of the hotel clientele are of Asian descent, food served are geared towards Asians. There is a mini gym on the 2nd level with 2 thread mills, an elliptical machine, a spin bike, a strength machine and free weights. During my entire stay, I still have to share the gym with another person. So the gym equipment are pristine to say the least. There is no swimming pool in this hotel. Free WIFI internet in the lobby and lower floors only ( up to 5th) otherwise Wired internet on all others. So all of you IPad/ Tablet users are being forewarned.They furnished free bottled water, instant coffee, tea with a boiling water machine inside your room. The mini bar is basically a small fridge meagerly stocked with fruit juices and beers. It is not free and leave something to be desired. The hotel is brand new and was completed in 2011 and open for business since 2012. Staff are so attentive, always acknowledge you when they see you and makes sure your needs are met. The hotel is located in a very busy part of Chinatown, with hot humid narrow traffic congested street, and right across the historic Binondo church. But once you enter the hotel lobby the whole ambiance changes from hot to cool refreshing air from the powerful AC blowing. I am puzzled by this gentlemen Chris F bad review. Nightmare, Dirty, Hot, Broken......is he reviewing the correct hotel. I wonder. Honestly, I've been in some less desirable chain hotels around United States and paid more. Definitely will stay here again next time I am in Manila.

Room Tip: Stay on higher floors like 12th, 14th to get away from the noisy streets below. But if you need WIFI...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randie G, Rooms Division Manager at Ramada Manila Central, responded to this review, May 20, 2013
Dear Guest,

We sincerely thank you for sharing your objective and detailed experience about your recent stay at Ramada Manila Central. We are very pleased to know that we met your expectations and that you had a wonderful stay.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at 6325886641.

Sincerely,

Randie Gutierrez Jr.
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bacolod, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 14, 2013

Don't.If you want a nightmare,this is it. It makes Fawlty Towers service look Brilliant! NO SERVICE..ZERO,ROOM DIRTY,HOT,BROKEN..ZERO,Mini Bar what mini-bar ZERO, ROOM SERVICE..ZERO..does not exist. When we checked in although 4 well dressed receptionists they ignored us.I only realised on the way up there was no one to show us our room. I think the security guard put our bags into the lift, the button was pressed..with him standing on the outside..I thought he was going to get in..but the doors closed..and we were left on our own to carry our bags........

Room Tip: My TIP:DON'T STAY HERE, ANYWHERE ELSE IS BETTER. MY 2nd night in Manila I stayed at a zero Star...
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  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randie G, Rooms Division Manager at Ramada Manila Central, responded to this review, May 20, 2013
Dear valued guest,

Thank you for taking the time to give your feedback about your stay last March. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.

At Ramada Manila Central, we strive to give our guests the best experience and I sincerely apologize that yours was anything less than satisfying. I assure you that the concerns raised will not be taken lightly and appropriate actions will be taken to avoid recurrence.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit.


Sincerely,


Randie Gutierrez Jr.
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 10, 2013

Just checked in. Taxi had a hard time to locate the hotel from the airport make sure. it seemed the taxi did not know the hotel by name. The room is clean. Check in early at 7 am so need to pay a half day. They did not have the queen bed so took the double beds and changed to queen bed at noon. Although the Internet is free but it is not wireless in the room. There is a phone jack to connect to the Internet but if The jack does not fit the Mac book. My original room is 609 which does not have wifi signal but changed to room 601 which is at the corner and the wifi works great.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randie G, Rooms Division Manager at Ramada Manila Central, responded to this review, May 14, 2013
Dear valued guest,

Thank you for taking the time to give your feedback regarding your recent stay at our hotel.

The hotel is putting its best effort in promoting the hotel. Discover Binondo Discover Ramada Manila Central Campaign is on going to boost awareness.

Your comments on bed availability and Wi-Fi are well noted. The hotel have already taken steps to equip our rooms with Wi-Fi connection/access and the accessories (phone jacks/adapter) that you may need.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.

Again, thank you for giving us your feedback and if I can be of assistance to you, don't hesitate to contact me directly at 6325886641.


Sincerely,

Randie Gutierrez Jr.
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Manila Central

Address: Ongpin Corner Quintin Paredes Sts, Manila, Luzon 1006, Philippines
Location: Philippines > Luzon > Metro Manila > Manila
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #9 of 104 Hotels in Manila
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ramada Manila Central 3.5*
Number of rooms: 114
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