We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Family Adventure” 4 of 5 stars
Review of Hotel H2O

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hotel H2O to your Saves list
Hotel H2O
4.0 of 5 Hotel   |   Luneta (Behind the Quirino Grandstand), Manila, Luzon 1000, Philippines   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #10 of 105 Hotels in Manila
Manila, Philippines
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
“Family Adventure”
4 of 5 stars Reviewed March 7, 2014

If you're looking for a place to bring the whole family for a taste of adventure within the city, then this is THE place. Aside from being able to enjoy the different adventures available in Ocean Park, an aquarium-themed room can add up to the thrill. We also had free pass for the Sharks & Rays Dry adventure. Location's a long walking distance to the malls in Malate/Ermita. The breakfast buffet in Makan-Makan was great! The pool was just disappointing although it was made of glass. Fancy, but disappointing. I must agree that it is confusing to get to the hotel. Getting to the actual hotel reception was a bit of a challenge. Overall, the experience was quite ok.

Room Tip: Get an aqua-themed room if you're bringing kids.
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

602 reviews from our community

Traveler rating
    154
    262
    111
    37
    38
See reviews for
183
209
54
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 5, 2014

After the confusing entrance to the hotel I arrived and my room was not ready and the girl at reception immediately advised that if I wanted to upgrade the room was ready. she continued to tell me that all the rooms had single bed configuration. I advised her that this option was given to me by the travel agent and that I had chosen a queen bed. Waiting around for 45 minutes I was then shown to my room..... which was a disabled persons room and not to my liking. More so was the view, which was to be a Park view......... a disgusting littered and polluted river flowed below and the park view was of the ocean park...... very disappointing. After going back to reception to collect my luggage as they had forgotten to deliver it. Transportation was a nightmare, staff were not willing/ capable to assist and every time I spoke about transport they suggested upgrades etc. I could not walk anywhere as it did not seem safe and was not accessible without taxi. I was very disappointed with my experience there that I would not recommend it to anyone unless you want to be isolated looking at a filthy port and the surrounds of the hotel compliment that.

Room Tip: I guess the only feature this hotel may offer are the rooms with the fishtanks as for everything els...
See more room tips
  • Stayed March 2014, traveled solo
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 4, 2014

A little tricky to navigate as the reception is on one side and the entrance to the rooms is on the other side. Friendly service , clean spacious and modern rooms. Highlight of my stay was the included breakfast- lots of choices and impeccable service! It's hard to get a taxi and there is no public transport nearby.

  • Stayed February 2014, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 2, 2014

We stayed here for my mom's birthday, and we booked the aqua room. It was pretty good, and the bed's were soft and big. Finding the reception area was pretty confusing since it was on the 3rd floor. All in all, our stay was pretty alright, nothing bad happened, but one night here is enough.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davao City, Philippines
Top Contributor
54 reviews 54 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed February 25, 2014

Nice hotel...we had an Aqua Room with the aquarium in it. It was really cool seeing all the fish swim by day and night. I probably would not stay here again. Nothing seriously wrong just not totally my type of place. Confusing entry and if you have lots of bags you have to drop them off at a drop off and they take them for you to the 3rd floor for check in. (3rd floor really?) If not u have to drag all your bags up 2 flights of steps to the hotel entrance alongside the Manila Ocean Park entrance. The set-up was really not good and a little strange. Anyway, the rooms were good and clean except for the all glass bathroom?? I mean really?? The bathroom door doubles as the shower door and I could almost sit on the toilet and look through the clear glass wall and see the TV. Stupidest idea for a bathroom I ever saw. If you want or like privacy while your in the bathroom DO NOT stay at this hotel. The breakfast buffet was great though and staff very friendly and helpful just the bathroom and entrance/check-in set-up are kind of disasters.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 17 cities Reviews in 17 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed February 24, 2014

I stayed at this hotel for 3 nights with my parents, at first it was a bit confusing entering the hotel as there is a small welcome reception area before walking up the stairs but once you enter the building and head to the 3rd floor for check in you get used to it. Needs better direction and signage though.

Our room was on the 2nd floor right on the opposite end of the hotel, it was surprisingly modern and well furnished with ceiling high windows. The view was of the show arena, we could see the shows and light shows which is pretty cool. There was a complimentary basket of snacks & drinks and the mini bar of soft drinks was also complimentary, that was very surprising.

The shower and toilet had their own separate cubicles and had blinds which could be put down. Theres no real privacy unfortunately but many hotels have a similar layout. There was a complimentary breakfast included for 2 pax but that was a one time only use, not complimentary daily. I booked through hotelclub so I will be looking at that more carefully from now on.

The buffet breakfast had a wide variety with great quality and a view of Manila Bay, the wait staff were very tentative in serving beverages and assisting with any special requests or egg/omelette orders and would often bring you plates of fruit/sweets or drinks once finished as a kind of dessert.

The only issue we experienced with this hotel was the keycard to our room would not work, 3 times I had to have the cards recoded. Every time I was told by staff they are very sensitive to magnetic fields from gadgets but I would usually just have the card in my wallet. One instance after having it recoded I placed it on the bedside table, in the morning it did not work upon returning from breakfast.

Getting a taxi may sometimes be an issue from this hotel but if you walk outside the complex there are sometimes taxi's standing on the side of the road. The hotel is a short ride away from Mall of Asia, there are many restaurants in the area and within the complex. Jose Rizal Monument is close by, a morning walk through the park and you'll find many exercising, tai chi practitioners and street food vendors.

This is a great hotel, it's away from the hustle and bustle of Manila. Theres plenty to see as Ocean Park shares the same complex and there are amusement, retail and food outlets below the hotel.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 22, 2014

When I first saw the place I was amazed and said to myself that I will come here for a night or two. Then come last christmas season we booked for 3 days and 2 nights. The rate was high but there are plenty of offers to choose from if you are not in a hurrt si that you can save.

The first time we went to check in I was so nervous because the place was elegant and nice I thought simple questions won't be entertained but the staff were nice they were the ones who offered evrrything we might need. They provided all the information we ask even the things I forgot to mention.

The place was cool and so relaxing I so love it. One thing though, I believe all rooms shiuld have their own aquariums regardless of the type as it is the motif of the hotel. Also the toilet has something to wash yourself with so that you don't have to go the bathroom to wash.

All in all everything was good and nice. Thanks for the experience.

Stayed December 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel H2O? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel H2O

Address: Luneta (Behind the Quirino Grandstand), Manila, Luzon 1000, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #10 of 105 Hotels in Manila
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel H2O 4*
Number of rooms: 147
Official Description (provided by the hotel):
Hotel H2O is the first and only marine-themed urban resort hotel in the Philippines. Opened on April 10, 2010, the hotel is part of the Manila Ocean Park complex in the Philippine capital’s historic Rizal Park. It has been designated as the official residence for guests and patrons of Manila Ocean Park.Every part of Hotel H2O has a connection to its namesake element, water – from its next-door proximity to Manila Ocean Park; to its location on the edge of Manila Bay; to its signature aquarium wall that adorns the inner guest rooms and grand ballroom; to the seafood specialties of its main F&B outlet, Makan Makan Asian Food Village; to the healing, negative-ion treatments of its wellness center, Zenyu Eco Spa. All these make Hotel H2O perhaps the most visually distinctive urban property in the country today. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Booking.com, Expedia, Cheap Tickets, Orbitz, Hotels.com, Despegar.com, Agoda, Ctrip TA, Odigeo and Tingo so you can book your Hotel H2O reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel H2O, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.