After the confusing entrance to the hotel I arrived and my room was not ready and the girl at reception immediately advised that if I wanted to upgrade the room was ready. she continued to tell me that all the rooms had single bed configuration. I advised her that this option was given to me by the travel agent and that I had chosen a queen bed. Waiting around for 45 minutes I was then shown to my room..... which was a disabled persons room and not to my liking. More so was the view, which was to be a Park view......... a disgusting littered and polluted river flowed below and the park view was of the ocean park...... very disappointing. After going back to reception to collect my luggage as they had forgotten to deliver it. Transportation was a nightmare, staff were not willing/ capable to assist and every time I spoke about transport they suggested upgrades etc. I could not walk anywhere as it did not seem safe and was not accessible without taxi. I was very disappointed with my experience there that I would not recommend it to anyone unless you want to be isolated looking at a filthy port and the surrounds of the hotel compliment that.
- Official Description (provided by the hotel):
- Hotel H2O is the first and only marine-themed urban resort hotel in the Philippines. Opened on April 10, 2010, the hotel is part of the Manila Ocean Park complex in the Philippine capital’s historic Rizal Park. It has been designated as the official residence for guests and patrons of Manila Ocean Park.Every part of Hotel H2O has a connection to its namesake element, water – from its next-door proximity to Manila Ocean Park; to its location on the edge of Manila Bay; to its signature aquarium wall that adorns the inner guest rooms and grand ballroom; to the seafood specialties of its main F&B outlet, Makan Makan Asian Food Village; to the healing, negative-ion treatments of its wellness center, Zenyu Eco Spa. All these make Hotel H2O perhaps the most visually distinctive urban property in the country today. ... more less
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