When I booked at the time, I didn't realize that the hotel sits on an unlit area, very poor lighting around this property at night. I was nervous coming and in out of the hotel. We stayed here for a whole week with my family. The hype about this hotel was having an aquarium inside your room. But in reality, it wasn't all that! Trying to make a boutique style hotel, doesn't compare to what I've seen in my travels.
The last couple nights here were terrible. We encountered a scare for our lives, when an alarm goes off inside our room and no one (staffs) seems to know why? They can't even figure out how to turn it off the darn thing! Mind you, getting woken up in the middle of the night with an alarm blaring while you are inside the room, is enough to give someone a heart attack. Prior to that event, was the constant knocking on our door, but no one was there once opened? I was livid that night! After all these shenanigans. Finally a guy came to our room with a ladder, yanked the cable off the alarm to stop it. And so we went back to bed that night with a wire hanging down from the ceiling, with no alarm when a real fire comes. Go figure!
The next morning, I kept waiting for some respond to what the hell had happened that night? But no one come around, not even an apology from a manager for that matter? Once I checked out and mentioned it to the front desk, she pretended nothing had happened in that bloody night.Seriously! I knew I had to write review about this, I wish I'd done it sooner. I will never stay here again ever and make sure that my friends and family won't have to either. Most wasted time of my travel, not to mentioned the money I spent here. Ugh! What a waste.
- Official Description (provided by the hotel):
- Hotel H2O is the first and only marine-themed urban resort hotel in the Philippines. Opened on April 10, 2010, the hotel is part of the Manila Ocean Park complex in the Philippine capital’s historic Rizal Park. It has been designated as the official residence for guests and patrons of Manila Ocean Park.Every part of Hotel H2O has a connection to its namesake element, water – from its next-door proximity to Manila Ocean Park; to its location on the edge of Manila Bay; to its signature aquarium wall that adorns the inner guest rooms and grand ballroom; to the seafood specialties of its main F&B outlet, Makan Makan Asian Food Village; to the healing, negative-ion treatments of its wellness center, Zenyu Eco Spa. All these make Hotel H2O perhaps the most visually distinctive urban property in the country today. ... more less
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