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“Good value, pleasant stay” 5 of 5 stars
Review of Hotel H2O

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Hotel H2O
4.0 of 5 Hotel   |   Luneta (Behind the Quirino Grandstand), Manila, Luzon 1000, Philippines   |  
Hotel amenities
Ranked #13 of 100 hotels in Manila
Manila
1 review
1 helpful vote 1 helpful vote
“Good value, pleasant stay”
5 of 5 stars Reviewed June 29, 2013

As a welcome home gift to my wife and son, Hotel H2O was the perfect place to stay with its proximity to the oceanarium. Clean rooms, good facilities, extra comfy beds and excellent ambiance. I would recommend the hotel to anyone.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H2O-Manila, General Manager at Hotel H2O, responded to this review, July 2, 2013
Thank you for taking time to post a review. We are very delighted to hear that you truly enjoyed your stay.

We truly appreciate that you found Hotel H2O as the perfect place to stay and treat your family.

We look forward to welcome you back. Once again, thank you very much.
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470 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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Makati, Philippines
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 24, 2013

We had an overnight stay at H2O last May. The Hotel staff are very friendly and accommodating we didn't have any problems from check in to check out. We arrived early at the hotel so that we can have the whole day touring Manila Ocean Park with our 1 year old son. We requested to check in early and we left our bags for custody while we're out for the tour with no problem. The room was comfortable; I just don't like how the bathroom was designed - the shower and toilet are separated and the lavatory was installed outside. The pool is located outdoor...where the shows are held, so we didn't bother to swim. :)

The hotel is great for family with younger kids. It is conveniently located at the Manila Ocean Park so kids can rest at the room when tired and return to the oceanarium afterwards.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quezon City, Philippines
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 18, 2013

My husband and I took time off from and treat ourselves to stayed here for 2 nites last September. We have the room with the aquarium. We enjoy watching the fishes swim by. We find it calming and also romantic. Though compact, Rooms are clean but appropriately good enough space, Toilet and bath are perfectly great too. We didn't not know that they turn off the aquarium light at nite but that is ok. Unfortunately, we were glazed with bright light when the lights went on early morning. But we know better on our 2nd day to bring down the shade at nite before to sleep. Great buffet breakfast too. This is a place we can book our guests without feeling embarrass.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H2O-Manila, General Manager at Hotel H2O, responded to this review, June 28, 2013
We sincerely appreciate that you took time to write a review about your recent stay at Hotel H2O.

It is nice to know that you enjoyed your stay in our Aqua room and that you noticed the cleanliness of the room and likewise the buffet breakfast at Makan Makan. Your feedback will be shared to the rest of our team.

Once again, thank you and we look forward to welcome you back anytime soon.
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Singapore, Singapore
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 17, 2013

Visited H20 last year March . We stayed here due to easy access to the aquarium for my kids and their well design of the room. Room are comfortable and elegant , it can see from their carpet , curtain , even switches with their hotel logo. Want to highlight to all their friendly staff , cashier forgotten return my change when check out , I try to call them regarding this matter. Surprisingly their staff sent the change to my next hotel! Recommend to all.

Room Tip: Request for upgrade room
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H2O-Manila, General Manager at Hotel H2O, responded to this review, June 19, 2013
We would like to thank you for taking time to write the very nice comments on your experience at Hotel H2O and for commending our staff’s service and honesty through Tripadvisor. We are very delighted to hear that you really enjoyed your stay. It is our pleasure to serve you the best.

Your appreciation goes a long way and indeed became an inspiration. We look forward to be of service with you again in the future.
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Manila, Philippines
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 16, 2013

Checked in here almost a year ago and was very thrilled with my room as it had an awesome

ceiling to floor aquarium with many fish swimming about.

Rooms - very big and tidy with nice rain showers, soft bed with extra fluffy pillows

service - service lacks a little but they do try very hard

Eat - there is a nice market style resto with amazing foods and breakfast buffet

area- local are or in fact right next door is ocean park and only a short walk away is rizal park

Room Tip: book aquarium room
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 15, 2013

It's not a family friendly. We charge for the baby "wiwi" from the diaper leak. Its just a small portion. I was wondering if they are not washing the comforter thats why they charged us. I also saw a red stain inside the comforter (ewwwwwww!!!) when i was sleeping. Are they really not cleaning all the comforter or just cleaning the bedsheet only?! Also, you can hear all the noise outside from your room. I can't sleep... The room also is sooo small... No swimming pool also... So disappointed!!!!

  • Stayed June 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H2O-Manila, General Manager at Hotel H2O, responded to this review, June 25, 2013
Your feedback is very much appreciated & valuable to us. Rest assured proper actions are done right away to avoid similar incident or shortcoming in the future.
For the swimming pool, it is currently undergoing renovation to give way to our new attraction that will be launched sometime in September. The newest attraction will feature interaction with Sharks and Stingrays.
Please accept our sincere apologies for any inconvenience this might have caused you during your stay.
We will continue to strive at improving our guest experience to exceed your expectations.
We sincerely hope that you will give us the opportunity to welcome you back to stay with us again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 14, 2013

This is a most unusual hotel where you have your room window onto the underwater part of an aquarium. You can see tropical, colourful swimming back and forth while you are relaxed on your bed. The aquarium is about 2 feet deep and have a blue backing. It runs along all the rooms on one side of the long corridor which is the main floor of the hotel.

We picked an Aqua Room, which was good enough for our needs. If you are claustrophobic, you should pick a room with the view over Manila bay.

The breakfast buffet was centered mostly on Filipino and classic continental breakfast dishes.

We found the staff most helpful. We forgot some items in the refrigerator, so the room service manager facilitate their delivery to our next destination.

If you need to check out early to catch a flight, it is tricky to get a taxi because the main aquarium facility is closed. However, a very helpful staff ran to the main road and flagged one down for us. Their shuttle service is over triple the cost of the taxi.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H2O-Manila, General Manager at Hotel H2O, responded to this review, June 17, 2013
Thank you for taking the time to write a review about your recent stay at Hotel h2o. We are always delighted to read the positive experiences of our guests. Your feedback will be shared to the rest of our team. We truly value your comments as these will help us improve on our services. We look forward to welcome you back anytime soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel H2O

Address: Luneta (Behind the Quirino Grandstand), Manila, Luzon 1000, Philippines
Location: Philippines > Luzon > Metro Manila > Manila
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #13 of 100 hotels in Manila
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel H2O 4*
Official Description (provided by the hotel):
Hotel H2O is the first and only marine-themed urban resort hotel in the Philippines. Opened on April 10, 2010, the hotel is part of the Manila Ocean Park complex in the Philippine capital’s historic Rizal Park. It has been designated as the official residence for guests and patrons of Manila Ocean Park.Every part of Hotel H2O has a connection to its namesake element, water – from its next-door proximity to Manila Ocean Park; to its location on the edge of Manila Bay; to its signature aquarium wall that adorns the inner guest rooms and grand ballroom; to the seafood specialties of its main F&B outlet, Makan Makan Asian Food Village; to the healing, negative-ion treatments of its wellness center, Zenyu Eco Spa. All these make Hotel H2O perhaps the most visually distinctive urban property in the country today. ... more   less 
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