I have stayed this hotel for many years. A friend
was joining me a few times and was complaining
that every time he stayed in Rosas Garden he was missing
items. Such expensive sunglasses. Nice branded shirt and
even boxer shorts. I could hardly believe it. Than this year I had my
experience. The hotel rooms have no lockers I was always putting
my cash in my locked bag pack and hidding the key. I went to the bank
and had put 50.000 pesos in a brown envelop. Next day it was only
45.000 pesos. I thought that maybe I made a mistake.
My father came a few days later and changed 1000 euro with me
( 20 times 50 euro). Next morning I discovered that 12 biljets of 50 euro
equal 600 euro were gone. I informed hotel management. They have checked
security cameras and could see who went in my room. We have even informed police.
However nothing happened. We are pretty to sure who is stealing from the cleaning staff.
The staff is staying one floor lower than the guests and can check out the rooms all the time.
We believe some of the staff is working together searching for valuable things from
It looked like Hotel Management were taking the issues serious but not further actions was taking. The thieves are still working there and I lost 27.000 pesos. My friend lost various valuable branded items. It was my favorite hotel for many years but I am not feeling comfortable in this hotel anymore Let this be a serious warning for everybody who like to stay in this hotel.
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