Copacabana was a quite a useful find given my circumstances. I had fallen seriously ill while in Manila and unable to travel to my next destination. I needed, at short notice, to find somewhere else to stay as now I needed the assistance of a couple of Caregivers to get me back to strength. A bit of online searching and I found these Copacobana Suites. From their website information, the condition was obviously not of the high standard to which I usually stay while travelling, but still looked mid-range old yet refurbished satisfactory. The pricing appeared moderate. Their website said it accommodates up to four people, and has a self contained kitchen.
Given the short notice, I booked. It served my purposes, but nowhere nearly to the extent promised by their website. The suite supposedly accommodates four people??? Where would you put them? The bedroom had a double bed (which my two caretakers shared). There was no other sleeping facilities. I guess "luckily" for me, my illness prevents me from lying down to sleep anyway (fluid on the lungs), so I have to sleep sitting upright, anyway. The sofa in the living area did the job fine for me, but would definitely NOT be suitable for any "normal" person. Do not believe their website about the suite being suitable for up to four people. Two would be fine.
This was further proved with the self contained kitchen. The crockery & cutlery - two plates. Two bowls. Two cups. Two knives. Two forks... etc... Whatever happened to this suite being suitable for up to four people? Are two of them expected to neither sleep nor eat?
Then came the extra charges. It is rare these days at any respectable hotel to have to pay extra for Wi-Fi. Copacobana Suites not only charges, but overcharges and underperforms. My seven night stay cost 1,800 peso (approx. $45) for "unlimited" Wi-Fi access. Unlimited??? Don't you believe it. I had terrible trouble with kick-offs constantly from my netbook. One of my Caregivers had the same frustrations. After a day or two, we figured out that the Wi-Fi password is, in fact, VERY limited. You cannot have two devices connected simultaneously. Whoever is first on gets disconnected when the other logs on. Again, I've never experienced this nonsense from any other hotel. They call it "unlimited"? I call that a blatant lie.
Just to add to the fun of it, the Suite doesn't cater well for international visitors, as the power points are local only. No universal or multi style power points. You need an adapter. Ok, that happens from time to time. Anywhere else, I'd just call the reception and request an adapter and someone would bring one straight away, without charge. Not here. Reception said they could RENT me an adapter for 150 peso for the week. I was shocked and I refused, saying I'd buy one somewhere else. Later that day, my Caregivers went to the nearby Hypermarket at SM Mall of Asia to stock up on our grocery supplies for the week and while there they picked up an adapter for me for 49 pesos. (On what possible moral conscience could this hotel justify trying to RENT an adapter for triple the price you can just go and buy one - particularly when it is a standard inclusion in probably every other hotel in the known world?)
Then came the swimming pool fees. I think it was 400 peso for two people visiting my caregivers and having a swim together.
By this stage, I was too frightened to request anything else or even put in my laundry (for which I would have expected to pay, but also would have expected a price list to know what it would cost. I wasn't about to just trust this hotel with any further unexpected charges.)
On the plus side, the bell boys were courteous and helpful. Not only did they carry bags upon arrival, but when my caregivers arrived back via taxi from the Hypermarket with about a dozen bags of groceries, the bell boys carried the shopping, too. Bravo to them.
The location was pretty good. Not perfect, as there is nowhere to go on foot. The neighbourhood isn't something to walk around and nothing in the very close vicinity to see or do... Still, taxis are readily available at the front door and is only about a 60 or 70 peso ride (approx. $1.50) to the Mall of Asia. It is also only about a ten minute or less ride to the International Air Terminal.
The Copacobana Suites are obvious quite old, though have been refurbished to a mid-range standard and the housekeeping do keep the suites clean and functional.
Also in its favour, mid-range Suites are definitely hard to find in Manila, so just its existence and presence is a plus.
I wish I could give these Copacabana Suites a higher rating, but those extra charges for basic things and the fear of what else they might hit you for next seriously soured my week in recovery there.
- Also Known As:
- Copacabana Apartment Hotel Manila
- Copacabana Apartment Hotel
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