We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Time wasted, no safety considerations, never again” 3 of 5 stars
Review of Creole Travel Services

Creole Travel Services
3rd Floor and Penthouse Orion Mall Building, Victoria, Mahe Island, Seychelles
+248 4 297 000
Website
Improve this listing
Ranked #10 of 13 Activities in Victoria
More attraction details
Attraction details
Owner description: Enter the world of CREOLE Travel Services, your best reference in Destination Management Company in the mesmerizing Seychelles Islands, another world nestled in the azure waters of the Indian Ocean. We stand proudly at the forefront of the islands' travel platforms as a leader and innovator, while showcasing a truly original "Creole" flavor in our unique approach of service with a soul and style. Creole is simply a one-stop contact for the reliable tailoring of holidays in Seychelles. Through our extensive array of services including travel advisers, ground handling, sea and land transfers or adventures, groups and incentives event management and much more - Creole Travel Services is keen to show you how our award winning combination of high standards, local knowledge, creativity and above all, our passion for the islands can turn your innermost dream holiday into full spectrum reality! We are on location , we are from this location, we know our islands , we do it for you ourselves, we probably already know what you're looking for in your search of the holiday that best defines you.
England
Senior Contributor
28 reviews 28 reviews
10 attraction reviews
Reviews in 17 cities Reviews in 17 cities
52 helpful votes 52 helpful votes
“Time wasted, no safety considerations, never again”
3 of 5 stars Reviewed August 28, 2013

We took a little inter-island flat-bottomed boat tour from the Eden Island complex near Victoria (Mahe) to the island of Moyenne (the island Mr Grimshaw bought) - three out of 16 wanted to snorkel and the rest of us were left to our own devices on a sandy beach and wasted time.
Nowhere in the brochure nor verbally before the trip did it mention there was to be a "beach landing" - one older passenger fell into the water due to the choppy sea and wind as we disembarked. His cameras took a dive too!
The lady guide was very good and did her best to keep us informed/educated as time went by during the other stages of the visit (two small islands).
She spoke French too, so the commentary was twice as long, as the French people had to be brought up to speed.
We were told at the beginning there was to be a BBQ but this turned out to be a sit-down buffet lunch - nice as it was, it was NOT a BBQ.
Mr Grimshaw's island was interesting with its little museum, as were the giant tortoises and the graves of Mr Grimshaw, his father, and the two pirates(?!).
Prior sailing the large group was split into two - English speakers and German speakers; that was fine but our group had French speakers too which was accommodated by the French/English speaking guide (well done there) but as I said there was the double-barrelled commentary which I found tedious.
My biggest concern was the total lack of ANY safety briefing before we departed on the boat trip - not one mention of where any lifejackets or other safety related items were or what would happen in case of an emergency. That is very UN-proffessional and I would never travel with them again.
A lot of money and not much bang for your dollar and a total lack of care towards passenger safety.

Visited August 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

51 reviews from our community

Visitor rating
    14
    12
    8
    8
    9
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Buckingham, United Kingdom
Top Contributor
101 reviews 101 reviews
12 attraction reviews
Reviews in 44 cities Reviews in 44 cities
39 helpful votes 39 helpful votes
“Good service”
4 of 5 stars Reviewed August 12, 2013

Met at the airport by a member of CTS, shown to a waiting taxi and once luggage was loaded we headed off to our hotel. It was dark on arrival so didn't see much on the drive to our hotel but our driver was very knowledge and friendly. His driving skills led a lot to be desired but we arrived safely.
We were informed that our appointment with the rep for that hotel was at 10 the following morning so we dutifully showed up at 10. Unfortunately the rep was already with another couple and no acknowledgement of us being there was made. We waited for 20 minutes and went back to our room. Eventually the rep came to our villa. We listened to what was on offer and went back to reception later to book with her a fab trip on the catamaran Oplezir. A great trip albeit a bit choppy.
Our second hotel came with a different rep - Gary. He was in reception ready and waiting to greet us. He was very cheerful, funny and helpful and made sure our stay at the hotel was going ok. He also gave a tip about checking the bill a few days before departure. Great tip Gary, thank you. A number of unexplained items and services had made their way onto our bill.
I believe CRS are a helpful, professional service.

Visited July 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
18 attraction reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
“Very professional service for the Praslin La Digue day tour!”
4 of 5 stars Reviewed July 14, 2013

Loved their frangipani flower uniforms and signs. Their guides were very good and valee de mai is worth a visit...however there was a lot of time waste in la Digue after lunch( nice place but very ordinary food)waiting for a truck!( glad it wasn't an ox cart).

Visited June 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Senior Contributor
41 reviews 41 reviews
11 attraction reviews
Reviews in 25 cities Reviews in 25 cities
42 helpful votes 42 helpful votes
“excellent travel service”
5 of 5 stars Reviewed March 7, 2013

On arriving at the airport in Victoria,we were met by a rep from Creole. She walked us through immigration quickly and then the driver took our bags and drove us to the ferry for trip to La Digue. We were met at La Digue by another rep who efficiently got us and our bags to the hotel. This scenerio was repeated for the other 2 islands we visited. A rep was available at each resort we stayed at..they answered all our questions...
very professional,efficient and friendly.I would request only this travel service on our next trip to the Seychelles

Visited February 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Contributor
20 reviews 20 reviews
4 attraction reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Lovely snorkeling excursion”
4 of 5 stars Reviewed January 20, 2013

Our excursion upon the catamaran Opelizer was the highlight of our trip. Our travel guide (can't recall his name, Dennis perhaps?) was wonderful, took us to prime snorkeling areas with beautiful turtles, manta rays, and sea life to plentiful to mention. The agent that assisted us in booking the tour as well as the crew of the cat was excellent, unfortunately the rest of the guides gave us the impression that the tourists were a bother to be dealt with. But all in all it was a wonderful excursion.

See our video of this fabulous Seychelles vacation at http://vimeo.com/56426117

Visited November 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Creole Travel Services also viewed

 
Victoria, Mahe Island
Mahe Island, Seychelles
 

Been to Creole Travel Services? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Creole Travel Services, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.