We were so looking forward to our 4th visit to the island. There were problems from the minute we stepped on the island. We had emailed previously as every time before requesting a room in the area we normally have (nos 32-35) we were allocated no 25 the worst room on the island. There is no beach and no decked area for the sunbeds they are under shade all the time and to access the water you have to climb over a wall dropping aprox 3ft into the water. After complaining we were offered room 10 this is a noisy room adjacent to the staff quarters on the wrong side of the island (this time of year you loose the sun early afternoon 4ish) for us. After complaining again we were offered no18 a great room with a large beach area and only one next door room. When i questioned the reception staff why we were not given a room we requested we were to ld that they did not realise we were returning guests but when we first checked in i was given a voucher for the spa he said was for returning for the 4th time and we had been greeted as returning guests!. we then settled in as normall nothing appeared to of changed at first however as we spent more time in the restaurant you could tell the number of waiters had been cut. The food was as good as ever the boys did their very best but the service was appreciably slower. The bar Shar, Bala and Habib were as excellent as ever this appears to be the only area of the island to maintain previous makunudu standards. The staff party which happens once a month was a major issue . This starts at about 10pm and carries on to 1am on the area of the cocktail beah bar it is hours of loud music which would put a night club to shame and dancing girls not what you expect from a quiet romantic island in the maldives. The dive school was as excellent as ever many thanks to Daniel and Andrea, hope the parrots are well.The spa was very good, a good range of treatments and carried out very well. However the spa is still located next to the dive school making it a little noisy at times. Booking appointments for the spa is still a problem you have to try and catch the girl when she is not doing treatments and this can involve a few wasted walks up and down from your room area . It would be much simpler if bookings were done in reception we all have walk through regularly.Do not get me wrong Makunudu is still a lovely place to holiday however the special things about the island seem to be disappearing. Please makunudu management listen and get our makunudu back to what it was, Quiet, Peaceful,good food served well and efficiently and everyone was made to feel special. Not once during our stay was our bed decorated i know this is down to the room boy but it is a lovely touch and i cant understand why it was not done when last year it was done most ,days it was not even done on our last night The final insult was on leaving before there has always been someone to see you off and make you feel it was appreciated that you chose their island. This year as we left in horrendous rain it would of been appreciated if someone would of been there to say goodbye and take the umbrellas. There was only the luggage boys and it felt very like, well go we have had your money there is always someone on the next plane. We had a lovely holiday but the island is not what it was all the returning guests were commenting on this and at least 2 other couples we knew and have met up with in previous years said like us they will not be returning. Such a shame Makunudu was so extra special and we had looked forward to returning for many years but we will not return again.
- Official Description (provided by the hotel):
- Unique Bungalows set in the lush tropical vegetation and right on the sea front are built and furnished in a traditional style. The resort reflects the local character and vibrancy of the island environment. A bedroom with twin or queen-size bed and private sitting area. Open air private garden bathroom with shower and fresh hot & cold water, hair dryer, mini-bar, personal safe, IDD Telephone, Writing Desk, Wardrobe and Dressing Area, WC and Shower. ... more less
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- Also Known As:
- Makunudu Island Maldives/Male