Chillies KLCC.....my children love the food and the view. I can handle the long wait but an incident that happened on my recent trip. They had put our name down and told us that the wait would be an hour and a half long. That was ok. Then after the excruciatingly long wait, we were ushered to our "tables". We were a party of 7, all family - and they decided it was in their best interest to break us up and split us up between two tables 4 feet apart!!! The nerve! We were there to treat my mother for her birthday and without letting us know, they showed us these two tables which for us as family is 'miles' apart! How could they do that? Were they not trained?
In "explaining" to us their rationale...they said that the wait for a table that seats 7 would be too long and therefore, this was the best option for us. They however did not feel the need to do this with office mates who had come before us and merrily got seats at ONE table to keep them together. This was an insult to us and worse.....NO APOLOGY was offered. We then had to wait a further 15 minutes for two tables side by side to open up for us to be seated TOGETHER. SHAME on you Chillies KLCC!!!!!!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.