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“Clean & Comfortable room” 4 of 5 stars
Review of Tune Hotel - Downtown Kuala Lumpur

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Tune Hotel - Downtown Kuala Lumpur
3.0 of 5 Hotel   |   316 Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia   |  
Hotel amenities
Ranked #67 of 274 Hotels in Kuala Lumpur
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Clean & Comfortable room”
4 of 5 stars Reviewed September 26, 2012

Clean, comfortable & suitable for all types of traveler unless you look for luxury hotel. But the packing fee between 10pm and 8am is RM8 x 2 = RM16/=!!! Which is crazy expensive!!! End up my stay costs me RM126 online booking (vs walk in RM132) + RM16 = RM142/double room with small window. By looking at this cost, we may consider to stay at hotel such as Cristal Crown or etc with FOC parking.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel - Downtown Kuala Lumpur, responded to this review, October 1, 2012
Dear Guest,

Thanks for the review.

We adopt a demand based pricing mechanism. Room rates fluctuate based on demand and room availability. You are more likely to find more promo room rates during off peak periods than during peak periods (public holidays, weekends, etc).

Tune is a charm for the ones looking for good value for money. We take pride in providing the 3c's ; comfort, cleanliness, and convenience. We want our guests to enjoy our 5 star beds, the soothingly powerful shower for a relaxing treat and our dedicated housekeeping team works their magic in ensuring rooms are clean and comfortable at all time.

The Tune Hotels proposition appeals to a very broad set of customers and is particularly targeted at the value-conscious consumer which is a growing segment of the market.

This compares favourably with the rates at other budget hotel brands and reflects in large part the impact of the space and cost efficiency of the Tune concept.

We hope to be perfectly equipped in making your stay a pleasant experience the next time you come by.

See you soon.

Rgds,
De Silva-Customer Care Manager
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1,031 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Luzon, Philippines
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 25, 2012 via mobile

If they say limited service, it's limited service. Never felt so isolated staying at any place than here. This hotel may seem cheap at first but if you add the cost of everything you're going to spend staying here you're better off spending you're money somewhere else. The room is cramped and will feel even more if you have a big luggage with you.

Staffs are professionals and helpful though.

Stayed September 2012, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Jakarta Raya, Indonesia
1 review
4 of 5 stars Reviewed September 24, 2012

Great hotel for backpacker with their promo. No AC is good, you can use fan. That's enough. But time check in and check out very ontime. Staff very friendly and helpfull. most of all this hotel very recommended.

Room Tip: no AC is good. you can use fan.
See more room tips
  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel - Downtown Kuala Lumpur, responded to this review, October 1, 2012
Dear Guest,

Thank you very much for your review.

It's always rewarding to know that our guests enjoyed our 5 star beds at 1 star prices. Thank you very much for all your positive comments.

We pride ourselves on the comfort, cleanliness and customer service. There is something for everyone and we are pleased to hear that we have fulfilled our promise in the case of your stay.

Thanks for this review, It's a pleasure to welcome you always.

Warm Regards,
Sharon- Customer Care Manager
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Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed September 24, 2012

i stayed there for one night only bcos apparently it didn't suit for those who bring children. the room was sooo small that i was so confused to put my big suitcase. it'll be suitable for the single traveler or couple..this is value hotel

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel - Downtown Kuala Lumpur, responded to this review, October 1, 2012
Dear Guest,

Thanks for the review.

As a limited-service hotel brand we focus on high quality basics, a 5-star bed and hot shower, housed within a clean and secure environment, always located centrally, at extremely affordable prices

Our limited service concept means that we reduce the room size and the complimentary extras whilst simultaneously lowering the prices we offer.

Our primary focus is to offer a comfortable bed and shower for a wonderful slumber experience.

Thank you very much for choosing us and we greatly value your continuous support.

See you soon.

Warm Regards,
Sharon- Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nibong Tebal, Pulau Pinang, Malaysia
1 review
4 of 5 stars Reviewed September 20, 2012

Overall it is a perfect hotel for anyone who want to balance comfortability and money. The pay-for-what-you-use program allow the customer to eliminate the unneeded service (for me: such as AC, Internet, and Television) to save money. However, the check in and check out time are little annoying since you only can check in after 1400 and must leave before 1100

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel - Downtown Kuala Lumpur, responded to this review, October 1, 2012
Hi There,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

As a limited-service hotel brand we focus on high quality basics - a 5-star bed and powerful showers, housed within a clean and secure environment, always located centrally, all at extremely affordable prices.

We essentially provide the basics for a good night sleep. We do not provide items such as wardrobe, mini bar, coffee and tea making facilities, extra pillows, extra beds, room service, etc. Air-conditioning, Television, and Wi-Fi are chargeable add-ons and towels are on rental basis only. This typically allows our customers to assemble their stay requirements to suit their budget.
Apart from the advantage of affordable prices, this concept is adopted primarily to support “Less Waste, More Earth”, which typically encompasses energy –consuming facilities such as air-conditioning, TV entertainment packages, laundered towels and other amenities. It allows guests to tailor their stay to their preferences whilst conserving the environment and their hard-earned cash, since most travellers bring along basic essentials such as towels and soaps. A real treat for budget conscious back packers and perfect for people who just want a good price on a user pays basis.

Our check in and out polices are in place to ensure all necessary cleaning and upkeep is at optimum level before rooms are made available.

Thank you for taking the time to post your comments on TripAdvisor.

We hope to see you soon

Warm Regards,
Sharon- Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nepal
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 18, 2012

Great location, easy walking distance to monorail and lrt, across road from shopping mall with supermarket, eating places and shops, subway and 7-11 downstairs. Staff friendly and helpful. Free wifi in lobby or cheap in room ($4/24hrs)- has to be used within that 24hrs, can't be stretched out over several days. Ac again is cheap, and this can be stretched out if you turn on & off when you need to. Room is small as expected and advertised, but very clean, modern and bed very comfortable with good powerful shower in bathroom. Tv I didn't use as was out shopping and sightseeing, had bbc news, and I think a sport and movie channel in English. Laundry upstairs, can use washing machine for 3RM and dryer for 2RM.
Value for money excellent and I will stay here again next time I am passing through KL

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel - Downtown Kuala Lumpur, responded to this review, October 1, 2012
Hi,

Thank you for taking time to post a feedback on Trip Advisor following your recent stay.

As a limited-service hotel brand we focus on high quality basics, a 5-star bed and hot shower, housed within a clean and secure environment, always located centrally, at extremely affordable prices

Our limited service concept means that we reduce the room size and the Complimentary extras whilst simultaneously lowering the prices we offer.

Our primary focus is to offer a comfortable bed and shower for a wonderful slumber experience.

Thank you very much for choosing us and we greatly value your continuous support.

See you soon.

Warm Regards,
Sharon- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 15, 2012

most of all the trip is very good except my room is next to the road, noisy on the night time, one more think you have to keep in mind is everything has to paid and pls be on time for both check in and check out

Room Tip: room 306 an 426 is single room and next to the road a bit noisy
See more room tips
  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tune Hotel - Downtown Kuala Lumpur

Address: 316 Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Restaurant Wheelchair access
Hotel Style:
#3 Best Value Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tune Hotel - Downtown Kuala Lumpur 3*
Number of rooms: 275
Official Description (provided by the hotel):
Tune Hotel Downtown Kuala Lumpur is perfectly located in the heart of the city of Kuala Lumpur. With easy access via excellent public transport to all the attractions within the city, this select service hotel provides 5 star beds at great prices! Immediately outside the hotel is the Medan Tuanku MonoRail station that ferries guests to all corners of the city and the Petronas Twin Towers are either a 5 minute taxi ride or a 20 minute walk. Little India or Jalan Masjid India with its bustling stalls and stores is a 10 minute stroll across the road and the main Shopping and Business areas of Bukit Bintang and KLCC are again a short 5-7 minute taxi ride away. Food and Beverage locations surround the hotel with the tastes of Malaysia - Indian, Chinese and Malay cuisines galore. Taxis are available to the main KLIA or LCCT airports or simply to take you to KL Sentral where the KLIA Express whisks you into KLIA within 28 minutes. So much to see and explore and the Tune Hotel Downtown KL is the perfect place to serve as your hub. ... more   less 
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Also Known As:
Tune Hotels - Downtown Kuala Lumpur Hotel Kuala Lumpur
Tune Hotel Kuala Lumpur

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