This was the 4th time my family and I stayed at Novotel KL and we were not disappointed, as usual. The staff were polite and very helpful. There were some teething problems like the phone that didn't work but we made do with the phone in the bathroom - after all, we just needed to dial '0' :). We travel alot and Novotel has never let us down and we will always choose these hotels before considering others as they are very family friendly. Cleanliness was tops! Bed and bedding were fantastic. Towels were not as 'fluffy' as those we had in Novotel Canberra but they were fresh and clean. Best of all, the smiles were genuine.
Kudos to staff and keep up the great work!
See you again soon!
- Official Description (provided by the hotel):
- The Novotel Kuala Lumpur City Centre is a 4 star hotel in the centre of Kuala Lumpur. Ideal for a business trip or holiday, the hotel is strategically located within walking distance of the KL Convention Centre and major shopping malls. With 295 rooms, an executive floor and conference facilities, this is the perfect place to stay. Drinks are served until late in our bar, while our two restaurants offer a tempting range of cuisines. The hotel also boasts a fitness centre, spa and outdoor swimming pool. ... more less
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- Also Known As:
- Novotel Kuala Lumpur
- Accor Kuala Lumpur
- Novotel Hydro Majestic Kuala Lumpur
- Kuala Lumpur Novotel
- Novotel Kl