I was attending a meeting at the KLCC and was not particularly looking forward to going out into the humidity to get from the hotel to the CC, but with the Impiana's access to the enclosed walkways I spent little time outside of the climate controlled comfort. the hotel itself was very nice and felt relatively modern and well looked after. There was only one issue we had and that is the hotel was meant to be prepaid using a credit card authorization and the payment had been taken about 2 months before arrival, but on check-in we were told that payment was not received and we would be liable for the full payment. Upon checking with the person who paid back in Australia the she confirmed that payment had been taken and then the hotel changed their story slightly to the money was still being processed, which given the large amount of time that had elapsed I find hard to believe. However, by the time check-out came the money had cleared and we had to pay nothing extra, however this did create a bit of unnecessary stress after a day of flying. The hotel did promptly organise a taxi to come take us to the airport upon departure which was appreciated.
- Official Description (provided by the hotel):
- Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more less
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- Also Known As:
- Hotel Impiana Klcc