This is our 3rd stay at the hotel and it never fails to impress us. Check-in process can be a little late if one comes around the busy periods (in this instance it was the F1 week in KL).
Part of the hotel's promotion, we were upgraded to the Club Rooms. Better finished and furnished than the regular rooms that we are used to. WIFI and Wired Internet access is complimentary in the rooms, as well as common areas. Especially loved the Pillow Menu, but do take note to request preferred pillows early to avoid disappointment.
Buffet breakfast was standard fare for hotels of this category. Service by the wait staff was prompt.
Centrally located between KLCC and Pavillion, with an air-conditioned walkway linking the hotel to both makes this hotel an ideal choice for shoppers.