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“malaysian service at all” 4 of 5 stars
Review of Impiana KLCC Hotel

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Impiana KLCC Hotel
4.5 of 5 Hotel   |   13 Jalan Pinang, Kuala Lumpur 50450, Malaysia   |  
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Ranked #25 of 274 Hotels in Kuala Lumpur
Kota Kinabalu, Malaysia
1 review
3 helpful votes 3 helpful votes
“malaysian service at all”
4 of 5 stars Reviewed November 11, 2012

stay for 3n4d.....get full experience off malaysia culture.the staff very helpfull with the good information.location also good at the centre of kuala lumpur.like the dvd player,usefull for my children.my wife very haapy with the service went i go for bussiness discussion.staff are friendly with the goog comunication.well done inpiana kuala lumpur..! i never forget it.thank you so much.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,737 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 10, 2012 via mobile

The receptionist was ok.butler was very initiative.he came to us and offer us to carry our luggage.first impression of the room was 'wow, nice'.It was clean and nicely furnished with a wide working desk.Like the huge towel and bath robe.Everything was clean.Like the dvd player, keep my son entertained.bathroom has a tub.the room service was good.staff could have been more informative.ambience good.thumbs up.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 8, 2012

Good location with the views of KLCC at any point of time, love the pool and spa experience.
The staff are friendly and can communicate well. Everytime i visit KL i always book impiana, i have always loved impiana properties.

Room Tip: Always ask for high floor with KLCC view!!!
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  • Stayed December 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baia Mare, Romania
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 6, 2012

Good hotel. Perfect location for what I intended to visit. 5 min walk to Petronas Towers. Over the street The aquarium and the beautiful park. Must see the dancing fountains in the evening.Amazing show.
Beautiful view from the infinity pool.
I ask for a nice view room and i get one on the 13 level.I layed in the bed and watched the Petronas tower.
The room was very large, clean, quiet. Many pillows on the bed.
Good brekfast.
In the lobby, at the reception, live music in the evening.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2012 via mobile

Nice hotel. Got a dedicated entrance into and from Bukit Bintang Skywalk. Location is within Suria KLCC and other KLCC attractions, not to forget close proximity to Raja Chulan LRT and Pavilion Shopping Mall.

Breakfast is so so and some of the staff need etiquette education.

Biggest feats of this hotel is its infinite edged pool. Gym is so small, just forget the temptation about working out.

Was this review helpful? Yes 3
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Top Contributor
64 reviews 64 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 5, 2012 via mobile

The room was comfortable, food was good, service with a smile, spa was heaven. The central location with skywalk to shopping centre and park all at a medium level price makes this a great place to explore KLCC.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 4, 2012

The impiana klcc was such a pleasure to stay at. Friendly service and excellent facilities. The pool overlooks the twin Petronas towers which can be enjoyed with a few beers. The swasana spa is one the best spa's I have visited. I had a 2 hr package that was just heaven. The food is first class, each morning I had a buffet breakfast which fueled the day ahead. Thumbs up!! Hotel is located in the heart of Klcc and all the cities attractions are in close proximity. Highly recommend if visiting KL.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Impiana KLCC Hotel

Address: 13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Kuala Lumpur
#19 Romantic Hotel in Kuala Lumpur
#20 Family Hotel in Kuala Lumpur
#22 Luxury Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Impiana KLCC Hotel 4.5*
Number of rooms: 519
Official Description (provided by the hotel):
Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more   less 
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Also Known As:
Hotel Impiana Klcc

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