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“Great location” 4 of 5 stars
Review of The Boulevard-St Giles Premier Hotel

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The Boulevard-St Giles Premier Hotel
4.0 of 5 Hotel   |   Mid Valley City, Kuala Lumpur 59200, Malaysia   |  
Hotel amenities
Ranked #55 of 274 Hotels in Kuala Lumpur
Singapore, Singapore
Top Contributor
128 reviews 128 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
52 helpful votes 52 helpful votes
“Great location”
4 of 5 stars Reviewed June 19, 2012

An all-suite hotel, Boulevard hotel is one of our frequent choices when visiting KL. The fact that it is situated within one of the largest malls here helps!

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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449 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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  • Spanish first
  • Thai first
  • Any
English first
Andover, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 15, 2012

Stayed here last week: a couple of days sightseeing and then work for three days. The room and services were tip-top. The staff at restaurant on floor 9 (Wild Rice) were exceptional and we found it a really great place to unwind and feel comfortable. Front door, room staff and restaurant and breakfast great, front desk were okay. Would definitely stay here again.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Colombo, null, Sri Lanka
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 13, 2012

We stayed 5 nights at this hotel and felt very safe and was treated well. The doormen and concierge was extremely helpful. The reception staff were not bad but could have been a bit more polite in terms of customer service but nothing to complain about. We did not have breakfast or any meals because there was plenty of places to eat at the nearby mall - Mid Valley Megamall. The room - standard - was great and comfortable. Clean and was kept clean everyday with water bottles replaced together with coffee, tea etc. The TV channels were fine nothing to complain about. Travelling to other shopping malls were not bad and we traveled in taxi's which we caught outside the Mega Mall or the hotel. No one cheated us. We enjoyed our stay.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Penang Island, Malaysia
Top Contributor
64 reviews 64 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 13, 2012

It's a good place to stay as u can shop in mid valley and food is accesible ....service was ok but could have been better.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kota Kinabalu, Malaysia
Top Contributor
54 reviews 54 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 9, 2012 via mobile

Mid Valley has everything from shopping to dining. It is also not far from where I had my meeting. I had time to catch up with some old friends and they are just happy to meet at Mid Valley as there are so many good restaurants.

There are three hotels at Mid valley. The 3 stars Cititel, 4 stars Boulevard and 5 stars Gardens. Depending on your budget, this 4 stars hotel is not a bad choice. It has all that you expect from a hotel and really good value for your money. I don't like KL traffics and the exorbitant taxi fare so it is a perfect choice for me.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hedge End, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 8, 2012 via mobile

The hotel has seen better days. I stayed there about 6 years ago and was so impressed that I thought I would return for my mum's birthday celebrations. When we got there we had an agonising wait to get to our rooms. We discovered that we had been upgraded to a premium suite. Well that isn't how i Would describe a room with tired old sofas scuffed walls and the wardrobe door hanging off. Then we discovered that they had only upgraded one room and put my mother in a normal room! I brought this to their attention and they moved our rooms by locking us away from our possessions and making me play bellboy by moving out of the rooms. In the end it was 6 in the evening before we were settled in our rooms. The rooms were okay for the price paid but in such a state of neglect that you struggled to find something that was working properly! We made the most of our stay by using mega mall and it's entertainment as our celebrations. I would probably not return to this hotel and suggest that they are downgraded to a 3 star hotel.

  • Stayed June 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 7, 2012

i stayed here with my family in December 2010. My family size is 7 people, which consist of me, my husband, 4 kids and my mom. So we took the Executive suite with attached deluxe room.

We are from KL, and thinking to celebrate Christmast day at the hotel, and do some shopping in MIdvalley.

The setback were, there's no car park facility provided. So, if you are a Malaysian or Singaporean/Thais driving with own car, you have to pay your own parking fees per day/entrance, using the Midvalley's parking. This were not expected, if i had known this i would have give this Boulevard a miss. For this is the first hotel in Malaysia that never provide any parking facility.

The second setback was, the card were deactivated right after 11 am. That is one hour before check out. How stupid is that ? We have to use the card to access the lift to our room and enter our room. We were at the pool and going up to our room past 11 am, and we were denied entry. All of us, with my kids dripping wet, and have to withstand the air cond at the lobby, and the lobby front desk with only few staff were too BUSY to bother with our complaints.

We were ignored, until my husband has to raises his voice to get attention. How inept are the staff to notice that their guest were all wet in swimming suits, and trying to get help ?

Some staff at the Gym where we get our towels for the pool were eyeing us with 'untrusted' eyes, like we would sneak away their towels. Keeps coming to tells us everytime he sees us. ( i had forgotten his name by now ).

My family were very upset about this. And i should have written a formal complaint to the management back then. But i have to try to forget this ugly unpleasant stay to move forward.

No more Boulevard for me and my friends.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Boulevard-St Giles Premier Hotel

Address: Mid Valley City, Kuala Lumpur 59200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in Kuala Lumpur
#41 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Boulevard-St Giles Premier Hotel 4*
Number of rooms: 390
Official Description (provided by the hotel):
Located strategically in Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, the 390-room Boulevard Hotel is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is the popular Mid Valley Megamall and the upscale Gardens Mall, with over 630 retails, dining and entertainment outlets. The hotel offers a choice of rooms including Executive Rooms and Studio Suites with FREE WIFI - perfect for business or family getaways. A variety of gastronomic delights is available at the 24-hour Wild Rice Restaurant, whereas Flutes Living Room is the place to unwind and enjoy your favourite cocktail. For the health conscious, there is an outdoor swimming pool and a gymnasium. ... more   less 
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Also Known As:
Boulevard Kuala Lumpur
Kuala Lumpur Boulevard Hotel
Boulevard Hotel Kuala Lumpur

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