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“Nice clean hotel in MidValley next to MegaMall” 4 of 5 stars
Review of The Boulevard-St Giles Premier Hotel

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The Boulevard-St Giles Premier Hotel
4.0 of 5 Hotel   |   Mid Valley City, Kuala Lumpur 59200, Malaysia   |  
Hotel amenities
Ranked #54 of 273 Hotels in Kuala Lumpur
Singapore
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
62 helpful votes 62 helpful votes
“Nice clean hotel in MidValley next to MegaMall”
4 of 5 stars Reviewed September 25, 2011

Stayed here one night in a standard queen room. Great location - right next to the North Court of the MidValley Megamall.

Getting here was easy enough: KLIA Expres train (35 RM) from KLIA to KL Sentral (30 minutes, with free Wi-Fi on-route). Transfer to the KLM Komuter line at KL Sentral - one stop to MidValley (in the Seremban / Sungai Gadut direction) for 1 RM only. (At Sentral,you need to exit the KLIA Expres and look for the Komuter entrance within the Sentral complex.) Once at MidValley Komuter station, exit up the stairs and enter MegaMall at First Floor (floor F). Go down to the Ground Floor (floor G) and look for signs to the Boulevard Hotel, or exit North Court and look for the Hotel entrance on your left. The wait for the Komuter train can be long (25 min intervals on the Sunday that I arrived); alternative is to take a taxi from Sentral (for a 5-10 min ride depending on the traffic).

Nice and clean hotel & room. Reception staff were respectful enough (not terribly friendly, but not dismissive too). Concierge was helpful in booking of our taxi back to KLIA. Room came with a safe and 2 bottles of free drinking water.

If you're a vegetarian like I am, there's a vegetarian stall in the Food Junction food court near the North Court of the mall. Typical Singapore / Malaysian food court vegetarian economy rice stall. Nothing great. Stall staff could do with a little more English lessons and interest in their service though.

Suggestion for improvement: Install towel racks in the bathrooms. That should be a standard. Lots of wall space in the bathroom to do so.

  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BE-Lim, General Manager at The Boulevard-St Giles Premier Hotel, responded to this review, October 7, 2011
Dear Reviewer,

Thank you for taking the time to write about your travels and overall positive experience at the hotel. We appreciate your kind comments on our concierge staffs and likewise note to provide an even better service experience at reception in the future.

We also appreciate your comments on towel rack installation in our rooms and as a matter of fact, we have installed the racks progressively up to 80% of the rooms now and you will definitely find them on your next visit.

I thank you for your support and we look forward to welcoming you back at the Boulevard Hotel

Regards,
BE Lim - General Manager
Boulevard Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
Johor Bahru, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 23, 2011

First impressions are important and this hotel really gave a bad one with it's sour reception. The staff at the front desk really put me off as they were either rude or indifferent (as opposed to being friendly). Not a big issue but it really puts out a bad vibe the moment you check into the hotel. I also asked for a later check out which was flatly turned down. Hotel staff should really be nicer.

I was a walk-in guest as it was a last minute stay and I didn't have the time to book. The only room available was the studio suite. Indeed, it was very spacious but the decor and fixtures weren't very interesting or fresh.. it didn't pop, But I did love the views.. I could even see the Twin Towers. The executive lounge was also a nice place to chillax and have breakfast without too many people bustling about.

Overall, I find the hotels at Midvalley to be comfortable and convenient.

  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BE-Lim, General Manager at The Boulevard-St Giles Premier Hotel, responded to this review, September 26, 2011
Dear Reviewer,

Thank you for taking the time to write about your experience at the hotel. We apologise and regret that our staffs impression and efforts given your situation on this occasion were not up to your expectations and I will attend to this personally to ensure that all our guests enjoy a more consistent level of service that we are indeed capable of regardless of our occupancy.

We also appreciate your comments on our room that will help us in our planned upgrade to serve our guest better.

I will be in contact to see how we can make it better and i thank you for your support to us.

Regards,
BE Lim - General Manager
Boulevard Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
malaysia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 14, 2011

I have checked-in a deluxe room recently. The front desk staff has improved with a smile compared with my previous stays at Boulevard Hotel. Other staff such as housekeeping will greet me when they see me. Now that is hospitality, so keep it up! I am very happy to get early check-in. Breakfast may not be the best compared to other hotels but it is sufficient to fill up my stomach.

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  • Stayed September 2011, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 11, 2011 via mobile

Good midrange hotel in MidValley. Have stayed here approximately once a month for almost 2 years. Love the location being within the mall as we can shop, go to movies, and have a large selection of places to eat. Comfy beds, small fridge in room, nice big rooms, overall a solid choice for accomodation.

  • Stayed September 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pontianak, Indonesia
Top Contributor
103 reviews 103 reviews
50 hotel reviews
Reviews in 25 cities Reviews in 25 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed September 8, 2011

we'd stayed there for 1 night only and strolled along the shopping mall (mid valley megamall and the garden shopping mall). its a teriffic hotel located in the middle of two large shopping mall in kuala lumpur. can get most anything u can think of.

the hotel a great and , room are spacious, clean, and neat. with all the amenities u'll ever needed. get an extra bed for RM80 nett.
our room had a great view of the roof top swimming pool and KL's skyline.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 3, 2011

Booked a twin superior on the Executive level.

Room was very comfortable with great views of the city. Felt very welcome with staff and early check in was a bonus after a long flight from Melbourne.

We loved the Executive lounge level with finger food in the afternoons and drinks. Breakfast buffet as well was very nice and good value. It had a fantastic variety of food.
Free use of the internet computers was also a bonus of those who hate travelling with your laptop.

Will stay here again. Good on you Hotel Boulevard!!

  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 23, 2011

Stayed in this hotel for a business trip. Due to the month of Ramadan, we were caught in a huge jam on our way there from the airport. Deluxe rooms are spacious and air. Bathroom seems slightly dated but clean. The biggest advantage of the hotel is that it is connected to Midvalley mall where you will find lots of good food and shopping!

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Boulevard-St Giles Premier Hotel

Address: Mid Valley City, Kuala Lumpur 59200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Spa Hotel in Kuala Lumpur
#37 Business Hotel in Kuala Lumpur
#40 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Boulevard-St Giles Premier Hotel 4*
Number of rooms: 390
Official Description (provided by the hotel):
Located strategically in Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, the 390-room Boulevard Hotel is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is two exciting malls; the Mid Valley Megamall and the Gardens Mall, with over 630 retails, dining and entertainment outlets. Elegantly appointed accommodations provide a wide selection of choice from Superior, Deluxe, Executive Superior, Executive Deluxe and Suites with internet broadband, that is offered FREE to residential guests. A variety of gastronomic delights is available at the 24-hour Wild Rice Restaurant, whereas Flutes Living Room is the place to unwind and enjoy your favourite cocktail. For the health conscious, there is an outdoor swimming pool and a gymnasium. ... more   less 
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Also Known As:
Boulevard Kuala Lumpur
Kuala Lumpur Boulevard Hotel
Boulevard Hotel Kuala Lumpur

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